IBM Robotic Process Automation (RPA) vs Tungsten TotalAgility comparison

IBM Robotic Process Automation (RPA) vs. Tungsten TotalAgility

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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GeorgeTzifas

Chief Operating Officer at Anyrobotics RPA Experts

Provides smart AI tools and easy to use

I would like to have more flexibility in connecting the platform with third-party systems. It is easy to connect IBM RPA with other IBM products, but it is complicated when connecting to non-IBM systems. So, I would like IBM RPA to be even more flexible in connecting to third-party systems.

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PrashanthR

Lead Software Engineer at a financial services firm with 10,001+ employees

Great with recognition and provides a high level of confidence in terms of extraction capabilities

When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"Overall, the whole product is really nice and provides significant benefits."

"The best feature of Automate is its ease of use, which is a major selling point."

"I would recommend Automate because it has made my work much easier."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"It gives us a central place to schedule tasks and run them distributed."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

More Automate pros

"Integrating the tool with SAP, EBS, or other ERPs is easy."

"The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards."

"The solution's ease of use is its most valuable aspect."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."

"The initial setup is very easy."

"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."

"The solution is scalability."

More IBM Robotic Process Automation (RPA) pros

"Data extraction and auto-classification are great features."

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."

"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."

"Kofax TotalAgility is a great design tool for reading handwritten invoices."

"It's not so complex to design what you need to."

"Great with recognition providing a high level of confidence."

"Kofax TotalAgility is stable."

More Tungsten TotalAgility pros

Cons

"The product also has a limited use case in some respects."

"The interface could be more user-friendly and easier to navigate."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

More Automate cons

"Stability could be better."

"We are looking to see how it can connect with various interfaces seamlessly, through APIs."

"There are certain limitations in the solution for screen reading."

"I would like to have more flexibility in connecting the platform with third-party systems."

"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

"We would like a decreased need for customer support."

"This RPA should be under the umbrella of BPM. This is what the future should be."

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

More IBM Robotic Process Automation (RPA) cons

"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"The product's console version is old. It should also improve its forum."

"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

"Sometimes there isn't enough accuracy when it comes to extracts."

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"The Transformation Designer of KTA can be made better."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"Once you buy the software, you just pay for the support for backend help."

More Automate pricing and cost advice

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"IBM RPA is cheaper than other tools."

"The product has a yearly licensing fee."

"The pricing is reasonable for this solution."

"The pricing is reasonable."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The product is reasonably priced compared to other tools."

More IBM Robotic Process Automation (RPA) pricing and cost advice

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It is slightly more expensive than other tools."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"Kofax TotalAgility is very expensive."

"The price of this solution is less than some of the competition."

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859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Computer Software Company

19%

Financial Services Firm

17%

Insurance Company

Government

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

What needs improvement with IBM Robotic Process Automation (RPA)?

To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...

What is your primary use case for IBM Robotic Process Automation (RPA)?

My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...

What needs improvement with Kofax TotalAgility?

The product's console version is old. It should also improve its forum.

What advice do you have for others considering Kofax TotalAgility?

I rate the solution a nine out of ten. It is good product that users can trust.

UiPath Platform vs Automate

Comparisons

Compared 34% of the time

Microsoft Power Automate vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

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Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 73% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 8% of the time

UiPath Platform vs IBM Robotic Process Automation (RPA)

Compared 8% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 6% of the time

Nintex RPA vs IBM Robotic Process Automation (RPA)

Compared 3% of the time

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UiPath Document Understanding vs Tungsten TotalAgility

Compared 22% of the time

ABBYY Vantage vs Tungsten TotalAgility

Compared 16% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 10% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 8% of the time

Instabase vs Tungsten TotalAgility

Compared 7% of the time

More Tungsten TotalAgility Competitors

Product Reports

Automate

Download Automate product report

IBM Robotic Process Automation (RPA)

Download IBM Robotic Process Automation (RPA) product report

IBM Robotic Process Automation (RPA) report

Download Tungsten TotalAgility product report

Tungsten TotalAgility

May 2025

Also Known As

HelpSystems Automate, Automate

IBM RPA

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

The Hanover Insurance Group

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

IBM Robotic Process Automation (RPA) vs. Tungsten TotalAgility