IBM Robotic Process Automation (RPA) vs Tungsten TotalAgility comparison

IBM Robotic Process Automation (RPA) vs. Tungsten TotalAgility

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Helped 849,963 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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GeorgeTzifas

Chief Operating Officer at Anyrobotics RPA Experts

Provides smart AI tools and easy to use

I would like to have more flexibility in connecting the platform with third-party systems. It is easy to connect IBM RPA with other IBM products, but it is complicated when connecting to non-IBM systems. So, I would like IBM RPA to be even more flexible in connecting to third-party systems.

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PrashanthR

Lead Software Engineer at a financial services firm with 10,001+ employees

Great with recognition and provides a high level of confidence in terms of extraction capabilities

When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"The pricing is excellent. I would give them perfect marks in that regard."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The best feature of Automate is its ease of use, which is a major selling point."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"I actually quite liked the no-coding functionality."

"The ability to connect to websites and pull data is the solution's most valuable feature."

More Automate pros

"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."

"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."

"IBM Robotic Process Automation is very easy to use."

"It's integrated with all the other products within the Salesforce ecosystem."

"Integrating the tool with SAP, EBS, or other ERPs is easy."

"The solution is very user-friendly."

"The feature I found most valuable is the TCO."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

More IBM Robotic Process Automation (RPA) pros

"Kofax TotalAgility is stable."

"The tool is low code which saves you from a developer."

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."

"Data extraction and auto-classification are great features."

"Great with recognition providing a high level of confidence."

"One feature I like is that it makes the matrix easy for an unstructured document."

More Tungsten TotalAgility pros

Cons

"Some companies have asked for voice integration. This is likely part of the roadmap."

"The interface could be more user-friendly and easier to navigate."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The product also has a limited use case in some respects."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

More Automate cons

"We would like a decreased need for customer support."

"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

"IBM’s support should improve response time."

"There are certain limitations in the solution for screen reading."

"The product's document readers must be improved to capture the data well."

"I would like to improve the efficiency of this solution and the Surface Level Agreement."

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

"We are looking to see how it can connect with various interfaces seamlessly, through APIs."

More IBM Robotic Process Automation (RPA) cons

"Kofax needs to improve the low-code or citizen developers."

"Table line item extraction is not possible through Quick Capture."

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"Sometimes there isn't enough accuracy when it comes to extracts."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"The pricing is reasonable."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The license is paid annually."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"The product has a yearly licensing fee."

"IBM RPA is cheaper than other tools."

"The product is reasonably priced compared to other tools."

More IBM Robotic Process Automation (RPA) pricing and cost advice

"The price of this solution is less than some of the competition."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It is slightly more expensive than other tools."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"Kofax TotalAgility is very expensive."

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849,963 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

16%

Educational Organization

Insurance Company

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We...

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...

What needs improvement with Kofax TotalAgility?

The product's console version is old. It should also improve its forum.

What is your primary use case for Kofax TotalAgility?

We use the solution to just capture the loan forms and the insurance request or request for coverage.

Microsoft Power Automate vs Automate

Comparisons

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 70% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 11% of the time

UiPath Platform vs IBM Robotic Process Automation (RPA)

Compared 10% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 6% of the time

Nintex RPA vs IBM Robotic Process Automation (RPA)

Compared 3% of the time

More IBM Robotic Process Automation (RPA) Competitors

ABBYY Vantage vs Tungsten TotalAgility

Compared 20% of the time

UiPath Document Understanding vs Tungsten TotalAgility

Compared 17% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 11% of the time

OpenText Intelligent Capture vs Tungsten TotalAgility

Compared 9% of the time

Camunda vs Tungsten TotalAgility

Compared 7% of the time

More Tungsten TotalAgility Competitors

Product Reports

Automate

Download Automate product report

IBM Robotic Process Automation (RPA)

Download IBM Robotic Process Automation (RPA) product report

IBM Robotic Process Automation (RPA) report

Tungsten TotalAgility

Download Tungsten TotalAgility product report

Also Known As

HelpSystems Automate, Automate

IBM RPA

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

The Hanover Insurance Group

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

IBM Robotic Process Automation (RPA) vs. Tungsten TotalAgility