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Tungsten TotalAgility pros and cons

Vendor: Tungsten Automation

4.1 out of 5

23 reviews
90% willing to recommend

Pros & Cons summary

Tungsten TotalAgility boasts advanced OCR and ICR for precise data extraction, comprehensive BPM, case management, and capture functionality, plus strong integration capabilities and API support. Its low code/no code development enhances efficiency and minimizes coding efforts. In contrast, Kofax TotalAgility lacks adequate features and has higher pricing, with inadequate OCR for Arabic and insufficient handwritten text extraction. Its technical support is average, necessitating custom scripts for tasks, challenging the low-code claim.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Kofax TotalAgility offers comprehensive OCR capabilities, enhancing data extraction from documents and unstructured content.

It integrates robustly with other solutions while providing valuable API calls and minimal coding features.

The automation and low to no code development aspects are highly appreciated for improving billing processes and operational efficiency.

AI-powered features significantly boost accuracy in OCR and ICR, aligning with modern AI trends for better performance.

Its capacity for handling BPM, case management, and capture functionalities within a single package is a key strength.

CONS

Tungsten TotalAgility needs to improve its low-code capabilities and make the process more straightforward for users.

The pricing for Tungsten TotalAgility, especially the cloud version, could be more competitive.

Tungsten TotalAgility lacks sufficient inbuilt features and could benefit from improved communication with ECMs or other file storage systems.

More connectors to different systems would enhance the value of Tungsten TotalAgility.

Technical support for Tungsten TotalAgility is adequate but requires significant improvements.

Tungsten TotalAgility Pros review quotes

DS

Technical Consultant

Jul 19, 2022

Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features.

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BB

Kofex analyst at Tata consultancy services

Jul 18, 2022

Kofax TotalAgility is a great design tool for reading handwritten invoices.

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IDP consultant at WNS

Jul 21, 2022

One feature I like is that it makes the matrix easy for an unstructured document.

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Tungsten TotalAgility

Free Report: Tungsten TotalAgility Reviews and More

Learn what your peers think about Tungsten TotalAgility. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.

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AJ

Solution Developer at Self employeed

Jul 20, 2022

It's not so complex to design what you need to.

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reviewer1762548

ESM consultant/ Kofax developer at a tech services company with 11-50 employees

Jan 17, 2022

Now it has an OCR, optical character recognition, engine where it can extract data from the document.

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reviewer1915596

Technical lead at Quadient

Jul 18, 2022

Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good.

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reviewer1790127

Kofax Certified Professional Developer at a consultancy with 1,001-5,000 employees

Sep 20, 2022

Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding.

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Senior Software engeneer at a financial services firm with 10,001+ employees

Jul 22, 2022

It's a growing tool that offers a complete package of BPM, case management, and capture capabilities.

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reviewer1168716

Director at a tech services company with 11-50 employees

Sep 8, 2022

What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.

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Director at iicon ltd

Sep 30, 2025

The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR.

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Show 8 more reviews (out of 18)

Tungsten TotalAgility Cons review quotes

DS

Technical Consultant

Jul 19, 2022

It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize.

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BB

Kofex analyst at Tata consultancy services

Jul 18, 2022

There needs to be more accessible certification and better pricing.

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IDP consultant at WNS

Jul 21, 2022

The Transformation Designer of KTA can be made better.

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Tungsten TotalAgility

Free Report: Tungsten TotalAgility Reviews and More

Learn what your peers think about Tungsten TotalAgility. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.

872,706 professionals have used our research since 2012.

AJ

Solution Developer at Self employeed

Jul 20, 2022

Table line item extraction is not possible through Quick Capture.

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reviewer1762548

ESM consultant/ Kofax developer at a tech services company with 11-50 employees

Jan 17, 2022

Sometimes there isn't enough accuracy when it comes to extracts.

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reviewer1915596

Technical lead at Quadient

Jul 18, 2022

Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code.

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reviewer1790127

Kofax Certified Professional Developer at a consultancy with 1,001-5,000 employees

Sep 20, 2022

Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy.

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Senior Software engeneer at a financial services firm with 10,001+ employees

Jul 22, 2022

They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement.

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reviewer1168716

Director at a tech services company with 11-50 employees

Sep 8, 2022

The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement.

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Director at iicon ltd

Sep 30, 2025

They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness.

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Show 8 more reviews (out of 18)

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Product Categories

Product Categories

Intelligent Document Processing (IDP)

Popular Comparisons

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Automation Anywhere vs Tungsten TotalAgility

ABBYY Vantage vs Tungsten TotalAgility

WorkFusion vs Tungsten TotalAgility

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