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ABBYY Vantage vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
ABBYY Vantage
Ranking in Robotic Process Automation (RPA)
12th
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
21st
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Business Orchestration and Automation Technologies (26th)
 

Mindshare comparison

As of September 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. The mindshare of ABBYY Vantage is 4.7%, down from 12.9% compared to the previous year. The mindshare of Tungsten TotalAgility is 3.8%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
ABBYY Vantage4.7%
Tungsten TotalAgility3.8%
Other88.1%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Amr Hammad - PeerSpot reviewer
Managing Director at a computer software company with 11-50 employees
Enables efficient information extraction with strong OCR capabilities
The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good. ABBYY has a very good OCR in both Arabic and English. Additionally, they have a new version called Vantage, which is cloud-based. However, we still work with the old version because most of our clients are government entities.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In human resources, we created several core SAP systems so that the basic users in human resources can reduce redundancies by 10 times with very little cost."
"Technical support for this solution is the quickest and the best."
"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."
"Compared to other RPA solutions on the market I have worked with, AA surpasses its competitors by far."
"The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it."
"It has improved the reliability of our monthly billing processes that, in the past, was dependent on manual, nine-to-five types of activities, and we can now schedule those activities, process 24 hours a day, and then we review exceptions."
"The tech support for Automation Anywhere has been really good, so far. We haven't had to call them very much, but when we have, we have received a good response."
"Stability is great."
"I chose ABBYY because it had more solutions for intelligence automation, and it looked like I could combine it with other automation solutions."
"The solution has its own language that can be configured many ways and with higher accuracy than other products."
"ABBYY Vantage has reduced our data because it can classify and extract information from documents."
"The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good."
"The solution's AI technology is genius."
"ABBYY Vantage has been designed as a user-friendly solution, making the setup process require only a couple of days."
"The advantage of this tool is that it is a proven product, as a lot of other products are quite new in the market."
"I like that it has the capability of processing a high volume of documents with great accuracy."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"However, this solution is stable, and I have not seen any issues so far."
"Great with recognition providing a high level of confidence."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"It's not so complex to design what you need to."
 

Cons

"As a developer or user, I feel that the performance of the overall package could be made a little better or reliable. For example, if I'm opening up a heavy Excel file, which is uploaded in some shared drive over the net, and I have my box coded to open that Excel to do some work or formatting on it, and depending on the network load and the size of the file, this client version while trying to access that file becomes unstable at times. It goes into the hang position until a human being comes in, ends the task, and restarts it. Until this happens, it does not respond."
"New versions keep coming up. The challenge for us is to have the downtime to do the migrations. This could be improved upon. We would like fewer version changes and upgrades happening to the application. While the downtime is not that much, depending on the business processes, there are times few critical processes are running on a daily or hourly basis. We would expect the downtime to be even less for them."
"We have been looking at processes which can easily transition into a large scale environment, where you can have cloud or hybrid model. However, being a bank, some of our processes are critical and we would like to hold those on-premise. This limits us with our usage of Automation Anywhere."
"The object cloning that exists cannot capture 80 percent of the objects that we need it to capture."
"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"For people who don't have technical skills, Automation Anywhere may take time when it comes to browsing or loading time, and sometimes becomes very buggy with unwanted failures."
"More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities."
"This solution could be more stable because sometimes I see some bugs."
"ABBYY's support model could be improved because we get some complaints from customers regarding the amount of time it takes and the kind of responses we get. They also need to improve their professional services team and train them to support customers better during custom implementations."
"ABBYY Vantage needs to incorporate interfaces similar to cloud and OpenAI chat to streamline workflows."
"In the future, I would like to see integration with Google Sheets."
"The price for trainings or certifications are on the very, very high side."
"The on-premise web version doesn't seem to be intuitive or easy to use or install."
"The solution needs more web or cloud-based development."
"The lack of patch update notifications creates a blind spot."
"There is no training material, so it was very hard to learn in the initial days."
"Even though it has good documentation, key things are not being noted perfectly."
"Table line item extraction is not possible through Quick Capture."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
 

Pricing and Cost Advice

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"The cost of Automation Anywhere is high in Turkey due to the weak economy."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."
"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"It's a bit expensive compared to other RPA tools on the market."
"Automation Anywhere is expensive."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
"We did not go with the licensed version of this solution."
"For us, the price is reasonable."
"It is expensive as compared to UiPath. We pay for the licensing and the page count."
"Our license is $6,000 and includes unlimited users for the verification station."
"The cost is per page we use. So, the number of pages we use will be its cost."
"It is moderately priced."
"I give the price a six out of ten."
"The licenses for this solution are payable on a yearly basis, and are transferable from one year to the next, if they go unused. The license payment also includes a number of support hours from the vendor."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"It is slightly more expensive than other tools."
"The price of this solution is less than some of the competition."
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
912,788 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
10%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Outsourcing Company
13%
Financial Services Firm
13%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business158
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise31
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used a...
What is your primary use case for ABBYY Vantage?
We use ABBYY Vantage for invoice automation.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ABBYY FlexiCapture
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about ABBYY Vantage vs. Tungsten TotalAgility and other solutions. Updated: August 2026.
912,788 professionals have used our research since 2012.