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Tungsten TotalAgility vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
20th
Ranking in Business Orchestration and Automation Technologies
26th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Ranking in Business Orchestration and Automation Technologies
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
1062
Ranking in other categories
Agentic Automation (2nd), AI Agent Builders (1st), AI Finance & Accounting (1st)
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.3%, up from 1.0% compared to the previous year. The mindshare of UiPath Platform is 9.4%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
UiPath Platform9.4%
Automation Anywhere4.9%
Tungsten TotalAgility1.3%
Other84.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.
HP
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Automation has transformed document processing and frees teams to focus on higher‑value analysis
Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications. However, these can usually be solved by raising tickets if you are part of an enterprise, though we are not, which makes it somewhat challenging. It is vital to ensure the connections of UiPath Platform are maintained because it has a larger community. If UiPath Platform website included more features and documentation accessible easily, it would greatly enhance the experience. Instead of continually needing to raise support tickets, having a documentation hub where details can just be entered to retrieve required documents would be extremely beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are automatizing redundant activities, releasing employees to do value-added activities."
"Automation Anywhere has had a huge impact in my organization, especially in saving time and compliance-related process automation by reducing errors drastically and ensuring quick processing of requests with proper logs available for the audit team."
"Most of the features of Automation Anywhere (AA) are good, but one big feature which I really like is its OCR (optical character recognition) feature."
"Automation Anywhere is easy to use and user-friendly due to its intuitive interface and straightforward implementation architecture, making it accessible even for those without a technical background."
"I realized that Automation Anywhere is much easier, more reliable, and has value for money with good and vast customer support."
"Unattended use is its most valuable feature."
"One of the most valuable features is object cloning, the ability to get into websites and do things faster."
"I started my RPA journey with Automation Anywhere only because it is the best available solution in the market."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's not so complex to design what you need to."
"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."
"It is user-friendly and has good documentation."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Data extraction and auto-classification are great features."
"However, this solution is stable, and I have not seen any issues so far."
"It can be a good product for BPM; you can do BPM projects with it, do case management and capture extraction with Kofax TotalAgility, and it can also integrate quite seamlessly with third-party applications, so it is quite good."
"Excel automation is extremely reliable. Excel integration is one of the top features that I have been using. We also have a feature called Document Understanding for processing the PDF format of an invoice by a bot. It has the capability to scan an invoice and then pick out the required fields, such as the name of the vendor, the details of the products being sent, or the cost of the product."
"I am proud to have UiPath on my resume as it is valuable for career growth."
"We save around 60 manhours daily per department."
"The business value that you can create with it is immense."
"We also have some report automations which we did with UiPath Platform, and they get done now in one-hundredth of the time that it used to be done before and without any errors."
"The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful."
"I have tried Blue Prism and Automation Anywhere. When I compare UiPath with these solutions, UiPath is easier to use. There is also a lot of community support."
"Some of our ROI is quite dramatic, as one project that would have required a team of six or seven staff working solidly for a couple of weeks was handled by a robot that, after a couple of weeks of configuration, was able to pay for itself in a matter of hours once it was done."
 

Cons

"It is negative right now. What we are expecting, for one bot creation, is a six-month turnaround for getting ROI, but that is only the developer man-hour versus actual time saved."
"I would like to use VB.NET native code inside of Automation Anywhere."
"Automation Anywhere should implement this feature. They should also decrease their cost."
"The overall product in Automation Anywhere is good, but they need to improve a little bit on the overall architecture side."
"Regarding my experience with the pricing, setup cost, and licensing of Automation Anywhere, I have some concerns about the product licensing model."
"Technical support needs to be much faster."
"Many clients use the Citrix environment but AA has very low functionality to automate a Citrix environment."
"The technical support has been a little slow to respond to our inquiries."
"The form development could be improved."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax TotalAgility is quite vast and complex as a product."
"Kofax should improve its handwritten extractions."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"APM observability is something that doesn't exist in TotalAgility."
"The support team often cannot understand custom automations we've built, which limits their effectiveness; for instance, when I reported a simple issue about elements not being recognized, they responded with 'It works on my end,' which was not helpful."
"I have noticed some drawbacks and downsides that require improvement not just in UiPath Platform but in all RPA tools."
"UiPath's performance could be improved. UiPath's framework was built on top of .NET Core. It was a 32-bit platform initially, but they recently introduced a 64-bit version. Let's say I have a huge machine with 64 gigs of RAM. If I have a server machine and want to use multi-threading to extend my automation and multitask, the design won't allow me. I can't separate things into multiple processes."
"I would like to see anything that can increase the reliability of the processes."
"We are doing automation to take care of all our processes, but we still need support people 24/7 to monitor these jobs. So, human intervention is still there. We have two people monitoring these automations 24/7 because there are still some challenges with the automation."
"The licensing is excessive with UiPath Platform. They have an Insights license, Robot license, and a development license. It seems you need a license to do anything different on the platform and that's frustrating."
"UiPath could use more OCR use cases to help with those features."
"UiPath should be less sensitive to changes in the existing UI of the system we are trying to manipulate. If it was more intelligent in adapting to changes in the user interface and the tools we are trying to manipulate, it would be beneficial."
 

Pricing and Cost Advice

"Our costs are approximately between $5,000 to $10,000 per license."
"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."
"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"On a scale of one to ten with ten being the most expensive, I rate the price of Automation Anywhere an eight out of ten."
"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."
"I believe it is $10,000 for Bot Creator."
"It's the best RPA tool, but the pricing could be improved."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"It is slightly more expensive than other tools."
"The price and setup costs need to be supported by a strong business case."
"At the last place that I worked, it was $700,000 USD."
"UiPath is priced high."
"The way that the licensing is structured is confusing for some because there is different licensing if you're on the cloud versus if you're on-prem. There are unattended licences and then there are non-production licences and people get confused by that."
"I'm not directly involved in the financing, but the IT team considers this product costly."
"On a scale of one to ten, with ten being the most expensive, I would rate the price an eight out of ten."
"It would be nice if you could just buy the product instead of having the annual rate license renewals. It's expensive, but I guess we'll have to see what the ROI truly is."
"Given how cheap it is to initially buy the product, the licensing methodology that they have in terms of renewing every year is appropriate. Later on, if they start charging more early on, for deployment, buying the license, and deploying it initially, then having a lower maintenance fee might be more appropriate. Now, with the scale they are at, it is an appropriate way to do the licensing."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Insurance Company
7%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
By reviewers
Company SizeCount
Small Business272
Midsize Enterprise161
Large Enterprise796
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Tungsten TotalAgility vs. UiPath Platform and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.