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Tungsten TotalAgility vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
22nd
Ranking in Business Orchestration and Automation Technologies
25th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Ranking in Business Orchestration and Automation Technologies
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
928
Ranking in other categories
Agentic Automation (2nd), AI Agent Builders (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.2%, up from 1.0% compared to the previous year. The mindshare of UiPath Platform is 9.9%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
UiPath Platform9.9%
Automation Anywhere5.4%
Tungsten TotalAgility1.2%
Other83.5%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy."
"The scalability of Automation Anywhere, the framework, and user interface are particularly impressive."
"The ease of use of the application is very smooth for us, and coming from a finance and business background, I did not have any challenges using the application."
"Courses on Automation Anywhere University are very easy to learn."
"We have automated every finance-based operation, from collections to invoice processing, and it has streamlined many manual processes, eliminating errors and inefficiencies while allowing us to introduce metrics so we can generate operational reports and improve our overall business."
"By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks."
"The scalability is good."
"IQ Bot has been one of the top-notch solutions that I have seen in the OCR field, which covers a lot of the areas where we can transition unstructured data into structured data."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"Great with recognition providing a high level of confidence."
"Some of our clients previously spent about ten dollars per invoice for processing, but after using the Kofax Total Agility, I believe they are spending only about one to four dollars."
"Data extraction and auto-classification are great features."
"Being able to extract data from documents is great, and the capability of this tool is great as it can replace legacy applications and make everything very easy."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"I think Kofax is a good product, and I would definitely recommend it to anyone looking for document extraction or classification, or data extraction from structured and unstructured documents."
"The ability to automate is the most valuable feature; UiPath has many prebuilt tools like drag and drop, which is excellent."
"The most valuable features are probably the autopilot or copilot AI feature and insights."
"This is the simple solution that fulfills the requirement by using a bot to enter data into any third-party application easily, not only entering data but also increasing accuracy and speed, reducing human interaction, and saving money for your company by working 24/7 without a salary or using your resources."
"The AI capabilities in UiPath Platform, particularly features like document understanding and agentic automation that run continuously without human intervention, help overcome problems, reduce human errors, and allow handling a large volume of processes."
"I would recommend the UiPath Platform to other users because it is a complete solution and a full ecosystem of automation that connects all parts seamlessly."
"The best feature in the latest release of UiPath Platform for me is the Orchestrator, which I find very user-friendly for navigation, as I haven't seen such a good Orchestrator among any of the other competitors."
"In two and a half years of using UiPath, we haven't had any issues regarding its stability, it is working very well, their customer service is excellent, they are permanently improving their products, and until now we did not run into any issues, we could automate anything we had agreed upon with our clients."
"UiPath's OCR enables data processing of handwriting, which in turn allows us to automate elements of the billing process from incoming customer checks, which is a fantastic feature for us."
 

Cons

"It is not as easy to implement as advertised. It is difficult across the board. It is difficult for technical and non-technical users."
"What I don't like about Automation Anywhere is that its troubleshooting tools need to be improved because they usually take a long time to solve problems as they come up."
"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."
"While the community provides a platform for interaction and resource sharing, not all training content aligns with the specific needs of developers."
"The product needs improvements in dealing with remote servers and providing more APIs that will be used with other systems."
"There is room for improvement in the stability of this product."
"Because we are very new to our process, so we're still sort of working through it."
"The mobile application can be improved by adding more functions and capabilities because right now, only a few features are enabled for mobile users."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"They never stressed the lifecycle document management aspects of regulated processes effectively, which I think possibly represents a weakness."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Table line item extraction is not possible through Quick Capture."
"Even though it has good documentation, key things are not being noted perfectly."
"There needs to be more accessible certification and better pricing for Kofax TotalAgility."
"I'd like to have better inbuilt features so that we could see some added value."
"Citrix environments are quite difficult; it takes more time to develop the bot itself, and accuracy is maybe a bit of an issue there, so from a Citrix type of environment, I'd probably try to avoid it from my side, but it's just because I don't like to work with the images."
"My only complaint is that I hate VB.NET. If I had to pick a language, it would not be VB.NET. That whole .NET framework is just overly complicated. But I can understand why it's necessary for the use case of RPA."
"It could improve the service by resolving the bugs and providing the fixes as soon as possible."
"There should be a little bit of a longer trial version. I know that their existing trial version is around 30 days. I think it would be very beneficial to make that a 60 day trial for active POCs."
"I don't know if it's UiPath as much as just what we do is really complicated. Even the consultants that we've used with UiPath, even they've said, wow, this is very difficult what you guys do. There are a lot of moving parts, so it's not as much of a UiPath problem in terms of limitations. It's just our own processes."
"The solution is expensive."
"It would be very helpful for us if they provided more business use cases and helped us to learn them."
"There is a need for more integrations with external technologies like OpenAI, Gemini, SAP, Bedrock, BambooHR, etc."
 

Pricing and Cost Advice

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
"It's an ideal pricing model to customize the components based on everyone's needs."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"The enterprise version is expensive for small businesses and individual users."
"UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."
"Overall, the pricing of Automation Anywhere is good."
"The price of this solution is less than some of the competition."
"It is slightly more expensive than other tools."
"Kofax TotalAgility is very expensive."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"There are operational benefits in terms of time savings and user satisfaction of not having to do menial, repetitive tasks."
"Even though our clients may have an Automation Anywhere ecosystem, they choose UiPath due to budget and cost. Apart from cost, both platforms offer almost all the features."
"From a cost perspective, unattended robots are better."
"It is pricey at the beginning, but we'll have to see going forward what we get for the tools. It is always expensive to buy a really nice car and not drive it very far and very much. So, it is about utilization."
"The pricing is quite reasonable."
"The tool's pricing is fairly reasonable."
"There are three leaders in the market: UiPath, Automation Anywhere, and Blue Prism. UiPath is in-between the two. BluePrism is on the higher end when it comes to pricing. Automation Anywhere is on the lower side when it comes to pricing."
"UiPath is perceived as more expensive, but it's pretty close when you break down the licensing model and look at how much competitors charge per connection. We've done the analysis."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
14%
Outsourcing Company
10%
Manufacturing Company
9%
Insurance Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
By reviewers
Company SizeCount
Small Business254
Midsize Enterprise147
Large Enterprise683
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Tungsten TotalAgility vs. UiPath Platform and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.