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ARIS BPA vs Tungsten TotalAgility comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (11th)
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (24th), Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (24th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. ARIS BPA is designed for Business Process Design and holds a mindshare of 7.2%, down 7.7% compared to last year.
Tungsten TotalAgility, on the other hand, focuses on Intelligent Document Processing (IDP), holds 4.6% mindshare, down 7.9% since last year.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS BPA7.2%
Bizagi8.4%
Camunda8.0%
Other76.4%
Business Process Design
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Tungsten TotalAgility4.6%
ABBYY Vantage5.6%
UiPath IXP5.4%
Other84.4%
Intelligent Document Processing (IDP)
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are business process modeling and reporting."
"ARIS BPM has helped us speed up our business process transformation by centralizing everything instead of everyone working within a silo."
"It is the most flexible and embracing process modeling tool."
"ARIS helps in creating a central repository of all processes of an organization in a standardized manner."
"ARIS with Alfabet is the best EA/BPM solution in the world; no competitors."
"ARIS is the best tool for business from my perspective."
"The simulation engine and SAP integration are technically very robust when you consider my segments of expertise (health care, financial, and automotive)."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"Data extraction and auto-classification are great features."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."
"However, this solution is stable, and I have not seen any issues so far."
"Some of our clients previously spent about ten dollars per invoice for processing, but after using the Kofax Total Agility, I believe they are spending only about one to four dollars."
"This is a great product, a BPM tool with capture facilities."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."
 

Cons

"We should have the ability to download ARIS EPCs to Visio."
"End-to-end visibility and real-time are areas that will need greater attention."
"Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions."
"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directly with users like clients, employees, and others."
"We do experience a lot of glitches with ARIS BPA. In the past one year we have seen issues and the ARIS administrator has raised tickets with Software AG regarding these issues."
"Improvement should be made as per customer requirements."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"Integration with third-party tools should be improved (e.g. based on APIs)."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Table line item extraction is not possible through Quick Capture."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The product's console version is old. It should also improve its forum."
"There needs to be more accessible certification and better pricing."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"I'd like to have better inbuilt features so that we could see some added value."
 

Pricing and Cost Advice

"If you can afford it, it's the best so far."
"​It is on the higher side."
"It depends on different parameters."
"ARIS Express​ is free."
"We have a concurrent license system."
"The price could be better."
"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
"It is slightly more expensive than other tools."
"The price of this solution is less than some of the competition."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"Kofax TotalAgility is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
17%
Insurance Company
10%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...
 

Also Known As

ARIS, ARIS BPM
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Camunda, Bizagi, Microsoft and others in Business Process Design. Updated: May 2026.
893,221 professionals have used our research since 2012.