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IBM Robotic Process Automation (RPA) vs Python RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
IBM RPA offers 20-30% ROI, short payback period, cost-effectiveness, automates tasks, and enhances client satisfaction and financial benefits.
Sentiment score
8.2
Python RPA boosts efficiency, reduces errors, saves costs, and enhances productivity, enabling employees to focus on higher-value tasks.
My customers have seen high ROI with IBM Robotic Process Automation (RPA) because it has a lower cost than other vendors.
Business Solutions Manager at valleysoft
 

Customer Service

Sentiment score
6.6
IBM RPA offers reliable customer service, though some users seek better educational resources and more experienced level-one support.
Sentiment score
7.3
Python RPA is praised for responsive, knowledgeable customer support with high ratings for professionalism and effective guidance through issues.
They need to improve their support by having more experienced level one support.
Business Solutions Manager at valleysoft
 

Scalability Issues

Sentiment score
7.6
IBM RPA is highly scalable, appreciated for its cloud flexibility, aided by Kubernetes, microservices, and AI expansion efforts.
Sentiment score
6.9
Python RPA efficiently scales projects, handles tasks, integrates smoothly, and meets diverse needs, but optimal scaling may require expertise.
The solution is very scalable because it's supported by Cloud Pak for Automation, allowing scaling with other solutions or independently.
Business Solutions Manager at valleysoft
I would rate the scalability of IBM Robotic Process Automation (RPA) as eight on a scale of one to ten.
executive procurement technology at a insurance company with 11-50 employees
 

Stability Issues

Sentiment score
6.9
IBM RPA is generally stable, with improved version 11, but some users report minor issues and memory concerns.
Sentiment score
8.3
Python RPA is praised for its stability, reliability, and robustness in handling complex workflows with minimal glitches or errors.
IBM Robotic Process Automation (RPA) has been running smoothly for four years without any errors, which indicates a high level of stability.
executive procurement technology at a insurance company with 11-50 employees
 

Room For Improvement

IBM RPA needs stronger AI, better integrations, user-friendly features, and improved support to address user challenges and requests.
Python RPA users face stability issues, complex setup, insufficient documentation, and slow performance with large datasets.
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed.
Business Solutions Manager at valleysoft
 

Setup Cost

IBM RPA pricing is often high with annual licensing, but it offers flexibility, bundling, and a free trial.
Python RPA provides flexible and competitively priced plans, beneficial for both small projects and large enterprises, with excellent support.
The pricing of IBM Robotic Process Automation (RPA) is an area that could be improved.
executive procurement technology at a insurance company with 11-50 employees
 

Valuable Features

IBM Robotic Process Automation boosts efficiency and productivity with user-friendly automation, integration, and advanced analytics features.
Python RPA is valued for its ease of use, flexibility, integration, quick deployment, customization, community support, cost-effectiveness, and scalability.
We haven't encountered any errors in the last four years, which speaks to its reliability.
executive procurement technology at a insurance company with 11-50 employees
The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards.
Business Solutions Manager at valleysoft
 

Categories and Ranking

IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Python RPA
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 3.0%, up from 1.7% compared to the previous year. The mindshare of Python RPA is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
IBM Robotic Process Automation (RPA)3.0%
Python RPA1.5%
Other95.5%
Robotic Process Automation (RPA)
 

Featured Reviews

MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Helps streamline operations, the error handling capability is fairly good, and integrations are easy
Keyword-driven automation has been beneficial in streamlining operations. The error handling capability of Python RPA is fairly good in managing exceptions. I rate it a seven out of ten. We've integrated it with Jenkins and with our release pipeline. It was fairly easy. We had no issues with integration that we couldn’t deal with. The dashboard is simple. We export it to Excel or Power BI and make it look pretty. For our initial use, the dashboard is okay.
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881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Insurance Company
9%
Manufacturing Company
6%
Financial Services Firm
17%
Manufacturing Company
12%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particularly KYC.
What do you like most about Python RPA?
Keyword-driven automation has been beneficial in streamlining operations.
What needs improvement with Python RPA?
I've worked with file detection for secure transactions. I use a machine learning model to predict events related to security transactions by predicting possible routes in advance. They need to imp...
 

Also Known As

IBM RPA
No data available
 

Overview

 

Sample Customers

The Hanover Insurance Group
Home Credit, Silimed, Hilton, Al Hilal Bank, Baskin and Robbins
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Python RPA and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.