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Blue Prism vs Python RPA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate enhances IT by saving resources, improving productivity, and achieving ROI with reduced costs and increased efficiency quickly.
Sentiment score
7.5
Blue Prism users experience varying ROI; some report high savings and efficiency, while others face cost-benefit challenges.
Sentiment score
8.2
Python RPA boosts efficiency, reduces errors, saves costs, and enhances productivity, enabling employees to focus on higher-value tasks.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
 

Customer Service

Sentiment score
7.4
Automate's customer service is highly rated for quick, knowledgeable support and effective communication, despite a complex knowledge base.
Sentiment score
6.4
Blue Prism's customer service receives mixed reviews, with users citing both responsive assistance and frustration with delays and complexity.
Sentiment score
7.3
Python RPA is praised for responsive, knowledgeable customer support with high ratings for professionalism and effective guidance through issues.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
 

Scalability Issues

Sentiment score
7.2
Automate is flexible and scalable, offering high availability, load balancing, and competitive pricing, making it effective for large organizations.
Sentiment score
7.2
Blue Prism's scalability is mixed; success varies with architecture, expertise, and factors like costs and infrastructure challenges.
Sentiment score
6.9
Python RPA efficiently scales projects, handles tasks, integrates smoothly, and meets diverse needs, but optimal scaling may require expertise.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
 

Stability Issues

Sentiment score
6.9
Automate is stable and reliable, with minimal glitches, but performance may be impacted by server connectivity and resource dependency.
Sentiment score
7.4
Blue Prism is praised for stability and reliability, though infrastructure and processes can affect performance, often rated 7-9/10.
Sentiment score
8.3
Python RPA is praised for its stability, reliability, and robustness in handling complex workflows with minimal glitches or errors.
The stability of the solution is a ten out of ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
 

Room For Improvement

Automate needs improved stability, user interface, integration, documentation, and security, with enhanced community support and OCR capabilities.
Blue Prism requires enhancements in AI, machine learning, integration, usability, support, interface, security, and affordability.
Python RPA users face stability issues, complex setup, insufficient documentation, and slow performance with large datasets.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I would like to see the interface of Blue Prism refreshed.
 

Setup Cost

Automate offers cost-effective pricing per bot with both perpetual and annual licenses, providing flexibility and competitive enterprise solutions.
Blue Prism's pricing is seen as costly compared to competitors, with annual and licensing fees raising concerns for mid-sized firms.
Python RPA provides flexible and competitively priced plans, beneficial for both small projects and large enterprises, with excellent support.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
 

Valuable Features

Automate boosts efficiency with user-friendly automation, seamless integration, robust scheduling, cost-effective licensing, and minimal technical requirement.
Blue Prism offers robust automation with features like SQL access, multi-bot architecture, API integrations, scalability, and strong security.
Python RPA is valued for its ease of use, flexibility, integration, quick deployment, customization, community support, cost-effectiveness, and scalability.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
The ability to scale quickly is also valuable, and their support is good in general.
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
Python RPA
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of Blue Prism is 8.1%, down from 12.4% compared to the previous year. The mindshare of Python RPA is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism8.1%
Automate2.0%
Python RPA2.0%
Other87.9%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Pavan-Sharma - PeerSpot reviewer
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
Arno Krause - PeerSpot reviewer
Helps streamline operations, the error handling capability is fairly good, and integrations are easy
Keyword-driven automation has been beneficial in streamlining operations. The error handling capability of Python RPA is fairly good in managing exceptions. I rate it a seven out of ten. We've integrated it with Jenkins and with our release pipeline. It was fairly easy. We had no issues with integration that we couldn’t deal with. The dashboard is simple. We export it to Excel or Power BI and make it look pretty. For our initial use, the dashboard is okay.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
21%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
5%
Financial Services Firm
17%
Manufacturing Company
13%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise5
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What do you like most about Python RPA?
Keyword-driven automation has been beneficial in streamlining operations.
What needs improvement with Python RPA?
I've worked with file detection for secure transactions. I use a machine learning model to predict events related to ...
 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Home Credit, Silimed, Hilton, Al Hilal Bank, Baskin and Robbins
Find out what your peers are saying about Blue Prism vs. Python RPA and other solutions. Updated: September 2025.
871,469 professionals have used our research since 2012.