IBM Resilient vs Rapid7 InsightConnect comparison

IBM and Rapid7 are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #15 with an average rating of 7.0, while Rapid7 is ranked #19 with an average rating of 8.0. IBM holds a 1.9% mindshare in SOAR, compared to Rapid7’s 1.2% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,228 Views
1,081 Comparison Views

75% willing to recommend

Rapid7 InsightConnect

Read 4 Rapid7 InsightConnect reviews

575 Views
460 Comparison Views

100% willing to recommend

IBM Resilient

Rapid7 InsightConnect

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 5, 2024

IBM Resilient and Rapid7 InsightConnect are competitors in the security orchestration and automation arena. Rapid7 InsightConnect often performs better due to its advanced features and attractive pricing.

Features: IBM Resilient offers robust incident management, comprehensive workflows, and strong integration capabilities. Rapid7 InsightConnect excels with an extensive automation library, seamless third-party integrations, and support for customizable automation processes.

Ease of Deployment and Customer Service: Rapid7 InsightConnect has a straightforward deployment process with efficient onboarding and excellent documentation. IBM Resilient provides a flexible deployment model with a focus on personalized customer service. Despite both having good service models, InsightConnect's deployment is seen as more user-friendly.

Pricing and ROI: IBM Resilient has a higher initial cost and is valued for tailored solutions, leading to a slower ROI for smaller businesses. Rapid7 InsightConnect is known for transparent pricing and faster ROI, leveraging lower initial costs and extensive features, appealing to those seeking quick returns.

To learn more, read our detailed IBM Resilient vs. Rapid7 InsightConnect Report (Updated: September 2025).

Buyer's Guide

IBM Resilient vs. Rapid7 InsightConnect

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

15th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Rapid7 InsightConnect

Ranking in Security Orchestration Automation and Response (SOAR)

19th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.5% compared to the previous year. The mindshare of Rapid7 InsightConnect is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
IBM Resilient	1.9%
Rapid7 InsightConnect	1.2%
Other	96.9%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Chamindu Pramodya

Network and Security engineer at a university with 1,001-5,000 employees

Enables us to design workflows and integrate various processes

I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rapid7 InsightConnect The product is user-friendly. Customers are familiar with its usage. The…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

"The most valuable thing about it is how easy it is to navigate the user interface."

"The solution is reliable in our usage."

"The UBA, User Behavior Analytics, is very good."

"The solution is very easy to use."

"Its flexibility is the most valuable."

More IBM Resilient pros

"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."

"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."

"The tool is stable. The initial setup is straightforward. The product is user-friendly."

"The fact that it's a security orchestration, automated response solution with a vast level of insights and the ability to integrate with a number of other security tools."

Cons

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

"IBM Resilient could integrate better with my tools."

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"The tool needs to improve its documentation on license scripts."

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."

"The product must provide more integration with other tools."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

More IBM Resilient cons

"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."

"The technical support should be improved."

"The GUI needs improvement, as creating workflows can be cumbersome."

Pricing and Cost Advice

"There is a license you need to pay for in order to use this product."

"We could create unlimited users using the license we had purchased."

"It is very expensive."

"The cost of the product is quite high."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"Pricing for the solution is good, in my opinion."

More IBM Resilient pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Computer Software Company

Comms Service Provider

Manufacturing Company

Performing Arts

Retailer

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

No data available

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightConnect?

Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultimate, with unlimited workflows.

See all answers

What needs improvement with Rapid7 InsightConnect?

The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in F...

See all answers

What is your primary use case for Rapid7 InsightConnect?

We are using Rapid7 InsightConnect in a partner model, operating as a service provider. We buy licenses under World Data Direct and distribute them internally, acting as an MSSP.

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 24% of the time

Splunk SOAR vs IBM Resilient

Compared 18% of the time

IBM Security QRadar vs IBM Resilient

Compared 13% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 9% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 9% of the time

More IBM Resilient Competitors

Microsoft Sentinel vs Rapid7 InsightConnect

Compared 20% of the time

Palo Alto Networks Cortex XSOAR vs Rapid7 InsightConnect

Compared 17% of the time

Fortinet FortiSOAR vs Rapid7 InsightConnect

Compared 16% of the time

Google Security Operations vs Rapid7 InsightConnect

Compared 14% of the time

Splunk SOAR vs Rapid7 InsightConnect

Compared 11% of the time

More Rapid7 InsightConnect Competitors

Product Reports

Buyer's Guide

IBM Resilient

September 2025

Download IBM Resilient product report

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2025

Download Rapid7 InsightConnect product report

Also Known As

No data available

Rapid7 Insight Connect, Komand

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

With InsightConnect, your team will get more done and respond to security events faster than ever before. And with significant time savings and productivity gains across overall security operations, you’ll go from overwhelmed to operating at maximum efficiency in no time flat.

Rapid7

Sample Customers

Golden Living, Health Equity, USA Funds

Starr Companies, Landmark Health

Buyer's Guide

IBM Resilient vs. Rapid7 InsightConnect

September 2025

Free Report: IBM Resilient vs. Rapid7 InsightConnect

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