IBM Resilient vs Splunk SOAR comparison

IBM and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #15 with an average rating of 7.0, while Splunk is ranked #3 with an average rating of 8.5. IBM holds a 1.9% mindshare in SOAR, compared to Splunk’s 7.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 87% of Splunk users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,228 Views
1,081 Comparison Views

75% willing to recommend

Splunk SOAR

Read 50 Splunk SOAR reviews

4,554 Views
3,416 Comparison Views

87% willing to recommend

IBM Resilient

Splunk SOAR

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Executive SummaryUpdated on Jun 15, 2025

IBM Resilient and Splunk SOAR are prominent players in the field of incident response and security orchestration. Splunk SOAR appears to have an advantage due to its extensive integration capabilities and mature automation modules.

Features: IBM Resilient provides comprehensive incident response capabilities with dynamic playbooks for quick actions. It integrates well with other IBM products like QRadar, offering a mature solution requiring fewer third-party products. Splunk SOAR excels in integration with non-Splunk solutions, has a vast library of pre-built integrations, and supports advanced automation and orchestration modules, allowing for scalable security management with customizable playbooks.

Room for Improvement: IBM Resilient could improve by enhancing integration with third-party products and offering more built-in connectors. Users suggest better technical support and documentation for smoother deployment. Pricing strategies also need reevaluation. Splunk SOAR could benefit from improved case management, reporting capabilities, and better support for emerging technologies like IoT/OT security while also addressing high pricing concerns.

Ease of Deployment and Customer Service: IBM Resilient primarily supports on-premises deployment, with users noting complex initial configurations. Customer support experiences are mixed. Splunk SOAR offers flexible deployment options, including hybrid and cloud, serving different organizational needs but receiving average ratings in technical support, with noted delays. Both solutions have opportunities to enhance response times in customer service.

Pricing and ROI: IBM Resilient is considered expensive, with user-based licensing. Some users see moderate ROI in time savings. Splunk SOAR is similarly priced high, posing a challenge for smaller organizations. Despite the cost, many users justify the investment given Splunk's powerful integration and automation. There is a call for more competitive and flexible pricing models for both to accommodate various organizational sizes and budgets.

To learn more, read our detailed IBM Resilient vs. Splunk SOAR Report (Updated: September 2025).

Buyer's Guide

IBM Resilient vs. Splunk SOAR

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

15th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Splunk SOAR

Ranking in Security Orchestration Automation and Response (SOAR)

3rd

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.5% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Splunk SOAR	7.7%
IBM Resilient	1.9%
Other	90.4%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Mack Scott

Cyber Security Network Security Engineer at Cirrus Logic

Improves response time by consolidating tools and automating threat detection

I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable solution...It is a scalable solution."

"The UBA, User Behavior Analytics, is very good."

"IBM Resilient is scalable."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"Its flexibility is the most valuable."

"The solution is reliable in our usage."

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

"The solution is simple to use and to integrate with IBM QRadar."

More IBM Resilient pros

"It helps increase efficiency and productivity."

"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."

"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."

"Splunk integrates with so many products. It provides us with good information for us to be able to do our jobs."

"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."

"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."

"Splunk SOAR has made a huge impact across security operations and the business overall."

"My understanding is the initial setup isn't too hard."

More Splunk SOAR pros

Cons

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The implementation could be a bit simpler."

"The initial setup is complex."

"Its price needs improvement."

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"The ability to analyze incidents needs to be improved in the solution."

"IBM Resilient could integrate better with my tools."

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

More IBM Resilient cons

"The UI can be more customizable for the clients."

"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."

"There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."

"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."

"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."

"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."

"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."

"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."

More Splunk SOAR cons

Pricing and Cost Advice

"It is very expensive."

"The cost of the product is quite high."

"Pricing for the solution is good, in my opinion."

"We could create unlimited users using the license we had purchased."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"There is a license you need to pay for in order to use this product."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

More IBM Resilient pricing and cost advice

"The licensing cost is reasonable."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"Splunk SOAR is an expensive solution for an organization of our size."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"I found the price of Splunk SOAR to be good."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Computer Software Company

Government

Manufacturing Company

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	30

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

I don't have experience with costs; management handles that aspect.

See all answers

What needs improvement with Splunk Phantom?

I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk ...

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 24% of the time

IBM Security QRadar vs IBM Resilient

Compared 13% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 9% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 8% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 7% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 11% of the time

Cortex XSIAM vs Splunk SOAR

Compared 11% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 9% of the time

Swimlane vs Splunk SOAR

Compared 3% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

IBM Resilient

October 2025

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

October 2025

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Sample Customers

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

Buyer's Guide

IBM Resilient vs. Splunk SOAR

September 2025

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