We performed a comparison between IBM Resilient and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"It has a lot of great features."
"It's really simple and has a flexible interface."
"The UBA, User Behavior Analytics, is very good."
"The solution is reliable in our usage."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is very easy to use."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Very flexible integration with other tools"
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"So far, the interface is very easy to use."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"Scalability is the best feature of the solution."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"The customizable playbook is the most valuable aspect of the solution."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"We'd like also a better ticketing system, which is older."
"The reporting could be more structured."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The product must provide more integration with other tools."
"The initial setup is complex."
"Its price needs improvement."
"The response time of the support is an area of concern where improvements are required."
"The implementation could be a bit simpler."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"The UI can be more customizable for the clients."
"Splunk's support for integration is subpar and has room for improvement."
"The cost of Splunk SOAR has room for improvement."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. IBM Resilient is rated 7.6, while Splunk SOAR is rated 8.0. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, ServiceNow Security Operations, Fortinet FortiSOAR, IBM Cloud Pak for Security and IBM Security QRadar, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX. See our IBM Resilient vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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