IBM Resilient vs Splunk SOAR comparison

IBM and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #11 with an average rating of 7.7, while Splunk is ranked #3 with an average rating of 8.0. IBM holds a 1.9% mindshare in SOAR, compared to Splunk’s 7.4% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 86% of Splunk users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,245 Views
546 Comparison Views

75% willing to recommend

Splunk SOAR

Read 45 Splunk SOAR reviews

4,185 Views
1,586 Comparison Views

86% willing to recommend

IBM Resilient

Splunk SOAR

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Executive SummaryUpdated on Jun 15, 2025

IBM Resilient and Splunk SOAR are prominent players in the field of incident response and security orchestration. Splunk SOAR appears to have an advantage due to its extensive integration capabilities and mature automation modules.

Features: IBM Resilient provides comprehensive incident response capabilities with dynamic playbooks for quick actions. It integrates well with other IBM products like QRadar, offering a mature solution requiring fewer third-party products. Splunk SOAR excels in integration with non-Splunk solutions, has a vast library of pre-built integrations, and supports advanced automation and orchestration modules, allowing for scalable security management with customizable playbooks.

Room for Improvement: IBM Resilient could improve by enhancing integration with third-party products and offering more built-in connectors. Users suggest better technical support and documentation for smoother deployment. Pricing strategies also need reevaluation. Splunk SOAR could benefit from improved case management, reporting capabilities, and better support for emerging technologies like IoT/OT security while also addressing high pricing concerns.

Ease of Deployment and Customer Service: IBM Resilient primarily supports on-premises deployment, with users noting complex initial configurations. Customer support experiences are mixed. Splunk SOAR offers flexible deployment options, including hybrid and cloud, serving different organizational needs but receiving average ratings in technical support, with noted delays. Both solutions have opportunities to enhance response times in customer service.

Pricing and ROI: IBM Resilient is considered expensive, with user-based licensing. Some users see moderate ROI in time savings. Splunk SOAR is similarly priced high, posing a challenge for smaller organizations. Despite the cost, many users justify the investment given Splunk's powerful integration and automation. There is a call for more competitive and flexible pricing models for both to accommodate various organizational sizes and budgets.

To learn more, read our detailed IBM Resilient vs. Splunk SOAR Report (Updated: June 2025).

Buyer's Guide

IBM Resilient vs. Splunk SOAR

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

11th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Splunk SOAR

Ranking in Security Orchestration Automation and Response (SOAR)

3rd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.8% compared to the previous year. The mindshare of Splunk SOAR is 7.4%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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SAURABHYADAV4

Consultant at HCL Technologies

Enables optimization by reducing manual intervention and increasing automation in the workflow

The product provides 100% automation for certain processes. It needs no manual intervention. We can integrate various tools like VirusTotal and ServiceNow. We can automate all the tasks. It is one of the best things about the tool. It also provides workforce protection. Whenever we get any alerts or make any configurations, we develop workflow automation using the playbooks. We can fully automate some of the security incident resolutions. We can also do identification and redirection using the product. I have integrated Splunk Phantom with Splunk Cloud. Previously, I used it with Splunk on-premise to get the logs into Splunk for tracking and audit purposes. Since Splunk is a SaaS-based product, it has certain maintenance windows. Over time, the vendor does some maintenance during off-production hours. Creating playbooks using the solution’s playbook editor is not tough. For someone who knows the solution, I rate the ease of creating playbooks as four out of five. The solution’s playbook viewer provides full visibility. The product provides different integrations. We can easily integrate the tool with VirusTotal, ServiceNow, and the asset and identity management system. The product is somewhat easier to use in an investigation. We have been able to identify the false positives using the product. The tool has helped reduce false positives by 30%. Splunk SOAR has helped reduce our mean time to detect by 10% to 15%. Splunk SOAR has a major impact on our meantime to resolve. Our mean time to resolve has been reduced by 35% to 40%. I have integrated VirusTotal with Splunk SOAR. Instead of doing manual checks, I can easily get the score by integrating the tool with Splunk SOAR. I have also synced Active Directory with the asset and identity management system. It's been a long time since we have implemented Splunk SOAR. It brings value to our organization. Before Splunk SOAR, everything was done using manual intervention. We had to educate the SOC team on how to do tasks. We also had to create playbooks for them. With Splunk SOAR, we only have to educate the team about how things are done so that they can perform a manual intervention when there is a failure, which is rare. After deploying the product, we had to provide some training to the SOC team. After getting trained, it was hands-on. Along with other Splunk solutions, Splunk SOAR provides the resilience to face any issues and hardships. We easily cope with downtimes. Splunk SOAR offers us end-to-end visibility across our environment. It depends on how much we utilize it. Visualizing and troubleshooting our cloud-native environment using Splunk SOAR is somewhat easy. I have to coordinate with the Phantom administrators if there is any issue. I work mostly on playbook development and integrating it with security instances.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a good solution that we recommend for customers."

"It's really simple and has a flexible interface."

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

"Its flexibility is the most valuable."

"The solution is reliable in our usage."

"The most valuable thing about it is how easy it is to navigate the user interface."

"As a whole, the product is stable...Technical support is very good."

"The solution is very easy to use."

More IBM Resilient pros

"Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly."

"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."

"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."

"The most valuable feature is the risk-based access control."

"The most valuable features are the Splunk SOAR apps and playbooks."

"Technical support is helpful."

"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."

"So far, the interface is very easy to use."

More Splunk SOAR pros

Cons

"IBM Resilient could integrate better with my tools."

"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."

"The tool needs to improve its documentation on license scripts."

"The initial setup is complex."

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The integration could be improved so that it is easy to integrate with other solutions."

"The implementation could be a bit simpler."

More IBM Resilient cons

"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."

"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."

"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."

"It could be easier to implement."

"There is a lot of room for improvement with the UI."

"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."

"Splunk's support for integration is subpar and has room for improvement."

"To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."

More Splunk SOAR cons

Pricing and Cost Advice

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"The cost of the product is quite high."

"There is a license you need to pay for in order to use this product."

"It is very expensive."

"Pricing for the solution is good, in my opinion."

More IBM Resilient pricing and cost advice

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"I found the price of Splunk SOAR to be good."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"Splunk SOAR is more expensive compared to other options for SOAR."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

Splunk SOAR is moderately priced, neither cheap nor overly expensive.

See all answers

What needs improvement with Splunk Phantom?

There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 38% of the time

IBM Security QRadar vs IBM Resilient

Compared 17% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 10% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 10% of the time

DFLabs IncMan SOAR vs IBM Resilient

Compared 6% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Cortex XSIAM vs Splunk SOAR

Compared 17% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 11% of the time

Tines vs Splunk SOAR

Compared 10% of the time

Elastic Security vs Splunk SOAR

Compared 3% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

IBM Resilient

June 2025

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

May 2025

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Sample Customers

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

Buyer's Guide

IBM Resilient vs. Splunk SOAR

June 2025

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