IBM Resilient vs Splunk SOAR comparison

Why PeerSpot?

IBM and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #19 with an average rating of 6.0, while Splunk is ranked #1 with an average rating of 8.4. IBM holds a 2.3% mindshare in SOAR, compared to Splunk’s 7.0% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 92% of Splunk users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

IBM Resilient and Splunk SOAR are prominent contenders in the SOAR category, each providing distinct features and integration capabilities. IBM Resilient holds an advantage in integrated IBM solutions, while Splunk SOAR excels in third-party integration versatility.

Features: IBM Resilient is notable for dynamic playbook creation, robust incident response capabilities, and deep integration with IBM solutions like QRadar. It offers a mature design adaptable to various environments. Splunk SOAR is recognized for its powerful automation, extensive third-party integrations, and a user-friendly playbook system that enhances response time and minimizes manual labor.

Room for Improvement: IBM Resilient needs enhanced compatibility with non-IBM products and broader third-party integrations, along with competitive pricing and more proactive support services. Splunk SOAR can improve in playbook customization and simplify its user interface, demanding better training materials and refining its integration processes.

Ease of Deployment and Customer Service: IBM Resilient primarily functions on-premises with initial setup complexities, especially with non-IBM products, and offers reactive customer support. Splunk SOAR provides flexible deployment options, including cloud environments, but its technical support response times vary, though the escalation process tends to yield favorable outcomes.

Pricing and ROI: IBM Resilient's pricing is high and based on user count, which raises concerns despite acknowledged operational efficiency gains. Splunk SOAR also employs a user-based licensing model, which can be expensive for smaller enterprises, but offers value in automation capabilities and workflow efficiency, with pricing models adapting to usage volume.

To learn more, read our detailed IBM Resilient vs. Splunk SOAR Report (Updated: September 2026).

Buyer's Guide

IBM Resilient vs. Splunk SOAR

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of September 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.5%, down from 5.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. The mindshare of Splunk SOAR is 7.0%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
Splunk SOAR	7.0%
Torq	3.5%
IBM Resilient	2.3%
Other	87.2%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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ZaidHaddad

Technical Seller at Alawtad group

Suitable for different industries and ensures effective incident response

IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

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Vikash Kushwaha

Full-Stack Software Engineer at mindpathtech

Automated playbooks have transformed incident response and now protect critical services

The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."

"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"Almost four or five hours of work is now completed in four or five minutes."

"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."

"Torq offers the best feature through integration with AI."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

More Torq pros

"This is a good solution that we recommend for customers."

"The solution is easy to use."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"It is a stable solution...It is a scalable solution."

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."

"The solution is reliable in our usage."

"It's really simple and has a flexible interface."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

More IBM Resilient pros

"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."

"Splunk SOAR has helped to improve my company's business resilience."

"The benefits were immediate when we started using Mission Control Splunk SOAR over a year ago; it has made it easier for our analysts to work on alerts using playbooks and forward them."

"The solution’s dashboard is really good and customizable. It also has a good UI."

"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."

"Our customers find it easy to conduct searches and consider it an excellent content management system."

"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."

"I have saved much time thanks to Splunk SOAR's impact, where earlier, without autonomous monitoring, users took almost one day or two days; now, a twenty-four hour job is done in almost thirty minutes."

More Splunk SOAR pros

Cons

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"Regarding the pricing of Torq, I would say it is expensive."

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

More Torq cons

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"The implementation could be a bit simpler."

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

"The response time of the support is an area of concern where improvements are required."

"The initial setup is not straightforward or simple. It's quite complex."

"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

More IBM Resilient cons

"To make Splunk SOAR more usable, the tool needs to be simplified."

"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."

"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."

"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."

"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."

"It could be easier to implement."

"Because Splunk SOAR was initially based off the Phantom application, there is still some leftover legacy code from Phantom that should be upgraded and made its own."

"Splunk's support for integration is subpar and has room for improvement."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"Pricing for the solution is good, in my opinion."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"The cost of the product is quite high."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"We could create unlimited users using the license we had purchased."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"It is very expensive."

More IBM Resilient pricing and cost advice

"I found the price of Splunk SOAR to be good."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"I don't know the exact price, but for my region, it is very expensive."

"The cost is high and the licensing is on an annual basis."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"The tool is not cheap."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"Splunk SOAR is an expensive solution for an organization of our size."

More Splunk SOAR pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

23%

Outsourcing Company

10%

Construction Company

Government

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	53

Questions from the Community

What needs improvement with Torq?

There are some bugs in Torq, of course. They can be present in data transformation, some UI debugging, and other area...

See all answers

What is your primary use case for Torq?

My main use case for Torq is the automation of cyber security processes through a SOAR platform and APIs. A main exam...

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What advice do you have for others considering Torq?

Regarding someone thinking about using Torq, I recommend looking into their provided academy to start working with th...

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What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What is your primary use case for IBM Resilient?

The primary use case is automation.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

For pricing, I would rate Splunk SOAR a seven where one is high price and ten is low price.

See all answers

What needs improvement with Splunk Phantom?

Splunk SOAR could be improved by making playbook development easier for new users and providing better troubleshootin...

See all answers

What is your primary use case for Splunk Phantom?

My main use case for Splunk SOAR is automating repetitive SOC tasks and speeding up incident response, and I mainly u...

See all answers

Comparisons

Tines vs Torq

Compared 23% of the time

Blink Ops vs Torq

Compared 13% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 9% of the time

Dropzone AI vs Torq

Compared 8% of the time

Swimlane vs Torq

Compared 7% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 13% of the time

VMware Carbon Black Endpoint vs IBM Resilient

Compared 9% of the time

DFLabs IncMan SOAR vs IBM Resilient

Compared 8% of the time

VMware Carbon Black Cloud vs IBM Resilient

Compared 6% of the time

SECDO Platform vs IBM Resilient

Compared 6% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 11% of the time

Tines vs Splunk SOAR

Compared 8% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 7% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

Rapid7 InsightConnect vs Splunk SOAR

Compared 4% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

August 2026

Download Torq product report

Buyer's Guide

IBM Resilient

September 2026

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

August 2026

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

IBM Resilient is renowned for its ease of use, flexibility, and stability, seamlessly integrating with IBM QRadar to support comprehensive incident response.

IBM Resilient excels in facilitating dynamic playbook creation and managing security threats effectively with a mature, scalable architecture. Its integration capabilities and complete stack make it pivotal for incident response automation and orchestration. However, it requires enhanced integration with third-party applications, improved technical support, and better pricing strategies. Users have noted complexities in setup, necessitating more detailed documentation and customization efforts.

What are IBM Resilient's most important features?

Seamless Integration: Works effortlessly with IBM QRadar to enhance incident response capabilities.
Dynamic Playbook Creation: Facilitates effective threat management.
Scalable Architecture: Adapts to growing security needs efficiently.
Flexible Deployment: Container capabilities allow for varied implementations.
Comprehensive Security: Offers a full-stack approach to security incident handling.

What benefits or ROI should users look for?

Efficient Incident Management: Streamlines response processes for quick resolutions.
Improved Threat Visibility: Enhances detection and analysis of security threats.
Cost Efficiency: Although pricing could be improved, its features justify the investment.
Enhanced Security Posture: Strengthens the overall security framework.
Facilitated Communication: Ensures smooth team interaction and incident documentation.

IBM Resilient is deployed across sectors like finance and governance, aiding in incident response automation. It supports security services management, integrates with IBM QRadar, and leverages the MITRE ATT&CK tactics. Benefiting from its flexibility, it's ideal for case management, research, and integrating with other security controls, allowing organizations to handle incidents effectively.

IBM

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

Buyer's Guide

IBM Resilient vs. Splunk SOAR

September 2026

Free Report: IBM Resilient vs. Splunk SOAR

Find out what your peers are saying about IBM Resilient vs. Splunk SOAR and other solutions. Updated: September 2026.

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