IBM Resilient vs Splunk SOAR comparison

IBM and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #19 with an average rating of 6.0, while Splunk is ranked #1 with an average rating of 8.3. IBM holds a 2.3% mindshare in SOAR, compared to Splunk’s 7.1% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 90% of Splunk users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

IBM Resilient and Splunk SOAR are prominent contenders in the SOAR category, each providing distinct features and integration capabilities. IBM Resilient holds an advantage in integrated IBM solutions, while Splunk SOAR excels in third-party integration versatility.

Features: IBM Resilient is notable for dynamic playbook creation, robust incident response capabilities, and deep integration with IBM solutions like QRadar. It offers a mature design adaptable to various environments. Splunk SOAR is recognized for its powerful automation, extensive third-party integrations, and a user-friendly playbook system that enhances response time and minimizes manual labor.

Room for Improvement: IBM Resilient needs enhanced compatibility with non-IBM products and broader third-party integrations, along with competitive pricing and more proactive support services. Splunk SOAR can improve in playbook customization and simplify its user interface, demanding better training materials and refining its integration processes.

Ease of Deployment and Customer Service: IBM Resilient primarily functions on-premises with initial setup complexities, especially with non-IBM products, and offers reactive customer support. Splunk SOAR provides flexible deployment options, including cloud environments, but its technical support response times vary, though the escalation process tends to yield favorable outcomes.

Pricing and ROI: IBM Resilient's pricing is high and based on user count, which raises concerns despite acknowledged operational efficiency gains. Splunk SOAR also employs a user-based licensing model, which can be expensive for smaller enterprises, but offers value in automation capabilities and workflow efficiency, with pricing models adapting to usage volume.

To learn more, read our detailed IBM Resilient vs. Splunk SOAR Report (Updated: June 2026).

Buyer's Guide

IBM Resilient vs. Splunk SOAR

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of August 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.6%, down from 5.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. The mindshare of Splunk SOAR is 7.1%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
Splunk SOAR	7.1%
Torq	3.6%
IBM Resilient	2.3%
Other	87.0%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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ZaidHaddad

Technical Seller at Alawtad group

Suitable for different industries and ensures effective incident response

IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

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Vikash Kushwaha

Full Stack Software Engineer at mindpathtech

Automated playbooks have transformed incident response and now protect critical services

The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Torq offers the best feature through integration with AI."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."

"What I appreciate most about Torq is that it is an essential part of our system."

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"Almost four or five hours of work is now completed in four or five minutes."

"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."

"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."

More Torq pros

"This is a good solution that we recommend for customers."

"The solution is simple to use and to integrate with IBM QRadar."

"As a whole, the product is stable...Technical support is very good."

"Its flexibility is the most valuable."

"The most valuable thing about it is how easy it is to navigate the user interface."

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

More IBM Resilient pros

"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."

"Splunk SOAR is very good and very efficient; the UI is very good, and that way we don't have to struggle with a lot of pages because everything is on the dashboard and every detail is just a click away, which saves a lot of time compared to other SOAR solutions whose UIs are quite complex."

"So far, the interface is very easy to use."

"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."

"The most valuable feature of Splunk is a very flexible integration with other tools, it is very user friendly and not very complicated compared to other products in the market, it integrates with most of the endpoints, the documentation is great, and since it is cloud-based there is a lot of flexibility."

"Splunk SOAR has made a huge impact across security operations and the business overall."

"In terms of time savings in threat responses, as a team, we save more than 30%, estimated around 30-40%."

"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."

More Splunk SOAR pros

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."

"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."

More Torq cons

"The integration could be improved so that it is easy to integrate with other solutions."

"IBM Resilient could integrate better with my tools."

"The response time of the support is an area of concern where improvements are required."

"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"The initial setup is complex."

"The ability to analyze incidents needs to be improved in the solution."

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."

More IBM Resilient cons

"There are areas where Splunk SOAR can continue to improve, particularly regarding the synchronization of information, as sometimes it takes longer than other tools."

"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."

"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."

"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."

"I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region."

"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."

"Technical support can be improvised more. That is one area where I feel the team is sometimes struggling."

"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"The cost of the product is quite high."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"There is a license you need to pay for in order to use this product."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"It is very expensive."

"Pricing for the solution is good, in my opinion."

More IBM Resilient pricing and cost advice

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"The cost is high and the licensing is on an annual basis."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"I found the price of Splunk SOAR to be good."

"The licensing cost is reasonable."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

10%

Outsourcing Company

10%

Comms Service Provider

Financial Services Firm

25%

Construction Company

Outsourcing Company

Government

Financial Services Firm

12%

Manufacturing Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	10
Large Enterprise	45

Questions from the Community

What needs improvement with Torq?

The only thing is more out-of-the-box integrations. Torq already has a lot of supported integrations and adding new o...

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What is your primary use case for Torq?

For Torq, first of all, it's a hyperautomation and AI assistant usage. Our EDR SentinelOne is integrated in Torq and ...

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What advice do you have for others considering Torq?

I think I have told everything about Torq that I can share at this stage, but I am still in the process of learning t...

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What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What is your primary use case for IBM Resilient?

The primary use case is automation.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

For pricing, I would rate Splunk SOAR a seven where one is high price and ten is low price.

See all answers

What needs improvement with Splunk Phantom?

When it comes to Splunk SOAR, in terms of improvement, I feel there should be some pre-deployed solutions available. ...

See all answers

What is your primary use case for Splunk Phantom?

I started working with Splunk SOAR four years ago. I provide Splunk SOAR solutions to our customers as an MSSP. We wo...

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Comparisons

Tines vs Torq

Compared 25% of the time

Blink Ops vs Torq

Compared 13% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 10% of the time

Swimlane vs Torq

Compared 7% of the time

Dropzone AI vs Torq

Compared 7% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 14% of the time

DFLabs IncMan SOAR vs IBM Resilient

Compared 9% of the time

VMware Carbon Black Endpoint vs IBM Resilient

Compared 8% of the time

VMware Carbon Black Cloud vs IBM Resilient

Compared 5% of the time

SECDO Platform vs IBM Resilient

Compared 5% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 11% of the time

Tines vs Splunk SOAR

Compared 8% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 8% of the time

Google Security Operations vs Splunk SOAR

Compared 7% of the time

Rapid7 InsightConnect vs Splunk SOAR

Compared 5% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

July 2026

Download Torq product report

Buyer's Guide

IBM Resilient

August 2026

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

July 2026

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

IBM Resilient is renowned for its ease of use, flexibility, and stability, seamlessly integrating with IBM QRadar to support comprehensive incident response.

IBM Resilient excels in facilitating dynamic playbook creation and managing security threats effectively with a mature, scalable architecture. Its integration capabilities and complete stack make it pivotal for incident response automation and orchestration. However, it requires enhanced integration with third-party applications, improved technical support, and better pricing strategies. Users have noted complexities in setup, necessitating more detailed documentation and customization efforts.

What are IBM Resilient's most important features?

Seamless Integration: Works effortlessly with IBM QRadar to enhance incident response capabilities.
Dynamic Playbook Creation: Facilitates effective threat management.
Scalable Architecture: Adapts to growing security needs efficiently.
Flexible Deployment: Container capabilities allow for varied implementations.
Comprehensive Security: Offers a full-stack approach to security incident handling.

What benefits or ROI should users look for?

Efficient Incident Management: Streamlines response processes for quick resolutions.
Improved Threat Visibility: Enhances detection and analysis of security threats.
Cost Efficiency: Although pricing could be improved, its features justify the investment.
Enhanced Security Posture: Strengthens the overall security framework.
Facilitated Communication: Ensures smooth team interaction and incident documentation.

IBM Resilient is deployed across sectors like finance and governance, aiding in incident response automation. It supports security services management, integrates with IBM QRadar, and leverages the MITRE ATT&CK tactics. Benefiting from its flexibility, it's ideal for case management, research, and integrating with other security controls, allowing organizations to handle incidents effectively.

IBM

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

Buyer's Guide

IBM Resilient vs. Splunk SOAR

June 2026

Free Report: IBM Resilient vs. Splunk SOAR

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