Splunk SOAR vs Torq comparison

Splunk and Torq are both solutions in the Security Orchestration Automation and Response (SOAR) category. Splunk is ranked #3 with an average rating of 8.5, while Torq is ranked #11. Splunk holds a 7.7% mindshare in SOAR, compared to Torq’s 5.6% mindshare. Additionally, 87% of Splunk users are willing to recommend the solution, compared to 100% of Torq users who would recommend it.

Splunk SOAR

Read 50 Splunk SOAR reviews

4,554 Views
3,416 Comparison Views

87% willing to recommend

Torq

Read 1 Torq review

1,590 Views
1,574 Comparison Views

100% willing to recommend

Splunk SOAR

Torq

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Executive Summary

We performed a comparison between Splunk SOAR and Torq based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR).

To learn more, read our detailed Security Orchestration Automation and Response (SOAR) Report (Updated: October 2025).

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk SOAR

Ranking in Security Orchestration Automation and Response (SOAR)

3rd

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Torq

Ranking in Security Orchestration Automation and Response (SOAR)

11th

Average Rating

8.0

Reviews Sentiment

2.2

Number of Reviews

Ranking in other categories

AI-Powered Security Automation (3rd)

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Splunk SOAR is 7.7%, down from 8.0% compared to the previous year. The mindshare of Torq is 5.6%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Splunk SOAR	7.7%
Torq	5.6%
Other	86.7%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Mack Scott

Cyber Security Network Security Engineer at Cirrus Logic

Improves response time by consolidating tools and automating threat detection

I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.

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reviewer2767650

Senior Consultant at a university with 10,001+ employees

Have found automation to save analyst time but miss more accurate data classification

From our research and testing with the tool, we determined there need to be modifications and changes to train the LLM on the back end. It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet. It was unable to do that sort of classification. We concluded this tool would be more suitable for initial ticket management rather than security automation. Regarding data handling, I would give preference to Torq. For case management, Cortex and its dashboards prove more useful. Cortex and Palo's solutions do not have as much capability as Torq provides with the same tools. However, Torq's dashboards could be improved, especially on the case management side.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."

"The automation part of the product is great."

"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."

"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."

"The customization of the playbook in Splunk SOAR is very beneficial."

"Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market."

"SOAR allows custom code to be written and integrates with various technologies through pre-built apps like Windows Remote Management or custom apps we can build ourselves like a secret retrieval app from our vault."

"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."

More Splunk SOAR pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

Cons

"It would be ideal for us if Splunk SOAR could integrate with Teams."

"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."

"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."

"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."

"Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive."

"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."

"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."

"While support is available, the resources around Splunk SOAR are more homegrown by other users, and discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services."

More Splunk SOAR cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

Pricing and Cost Advice

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"The tool is not cheap."

"I don't know the exact price, but for my region, it is very expensive."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"I found the price of Splunk SOAR to be good."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

More Splunk SOAR pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

University

Financial Services Firm

16%

Computer Software Company

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	30

No data available

Questions from the Community

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

I don't have experience with costs; management handles that aspect.

See all answers

What needs improvement with Splunk Phantom?

I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk ...

See all answers

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Comparisons

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 11% of the time

Cortex XSIAM vs Splunk SOAR

Compared 10% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 9% of the time

VMware Carbon Black Cloud vs Splunk SOAR

Compared 5% of the time

More Splunk SOAR Competitors

Tines vs Torq

Compared 59% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 10% of the time

Blink Ops vs Torq

Compared 10% of the time

Swimlane vs Torq

Compared 7% of the time

Fortinet FortiSOAR vs Torq

Compared 3% of the time

More Torq Competitors

Product Reports

Buyer's Guide

Splunk SOAR

October 2025

Download Splunk SOAR product report

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2025

Download Torq product report

Also Known As

Phantom

No data available

Overview

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Torq provides advanced automation capabilities, enabling organizations to streamline operations and enhance efficiency. It's designed to address complex workflows, reducing manual efforts and improving productivity.

Leveraging automation, Torq assists companies in managing intricate processes with agility and precision, making it indispensable for those seeking to optimize their workflows. Its robust platform integrates smoothly into current infrastructures, minimizing disruptions while enhancing operational capacities.

What are Torq's standout features?

Automation Workflows: Streamlines repetitive tasks to enhance efficiency.
Seamless Integration: Connects with existing systems effortlessly.
Scalability: Adapts to growing business demands efficiently.

What benefits should you look for in reviews?

Productivity Gains: Significant improvement in task completion rates.
Cost Reduction: Decreases manual labor costs through automation.
Enhanced Collaboration: Facilitates better communication among teams.

Torq's capabilities are especially beneficial in industries like finance and healthcare where intricate workflows and compliance requirements are common. Automation in these sectors supports better data management and regulatory adherence, providing a decisive edge in operational efficiency.

Torq

Sample Customers

Recorded Future, Blackstone

Information Not Available

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

October 2025

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Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: October 2025.

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