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IBM Resilient vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Incident Response
3rd
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (15th)
SECDO Platform
Ranking in Security Incident Response
9th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Endpoint Detection and Response (EDR) (69th)
 

Mindshare comparison

As of October 2025, in the Security Incident Response category, the mindshare of IBM Resilient is 8.7%, down from 11.2% compared to the previous year. The mindshare of SECDO Platform is 4.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
IBM Resilient8.7%
SECDO Platform4.8%
Other86.5%
Security Incident Response
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"The product is very good at incident response."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's really simple and has a flexible interface."
"The solution is simple to use and to integrate with IBM QRadar."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"This is a good solution that we recommend for customers."
"As a whole, the product is stable...Technical support is very good."
"The ease of deployment is a valuable feature."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
 

Cons

"The implementation could be a bit simpler."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The product needs a bit more development."
"The product must provide more integration with other tools."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The tool needs to improve its documentation on license scripts."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
 

Pricing and Cost Advice

"We could create unlimited users using the license we had purchased."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Pricing for the solution is good, in my opinion."
"The cost of the product is quite high."
"There is a license you need to pay for in order to use this product."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"It is very expensive."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
"Be sure of the actual number of endpoints in your company."
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Computer Software Company
8%
Manufacturing Company
6%
Government
6%
Performing Arts
24%
Manufacturing Company
7%
Comms Service Provider
7%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Ask a question
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Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
Valley National Bank, IDT Corporation
Find out what your peers are saying about IBM Resilient vs. SECDO Platform and other solutions. Updated: September 2025.
870,697 professionals have used our research since 2012.