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Fortinet FortiSOAR vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
9th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.3%, up from 3.6% compared to the previous year. The mindshare of IBM Resilient is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSOAR4.3%
IBM Resilient1.9%
Other93.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The playbook and the dashboard of FortiSOAR are really informative."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"It has a quick detection and response time."
"The reputation of the brand is very good."
"The UBA, User Behavior Analytics, is very good."
"The solution is easy to use."
"Its flexibility is the most valuable."
"This is a good solution that we recommend for customers."
"As a whole, the product is stable...Technical support is very good."
"It is a stable solution...It is a scalable solution."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The most valuable thing about it is how easy it is to navigate the user interface."
 

Cons

"The solution doesn't connect well with the network devices."
"The area that needs improvement is integration with multiple third-party vendors."
"FortiSOAR needs to improve the response time for executing playbooks."
"Technical support could be improved."
"Fortinet FortiSOAR should improve its analysis."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"The technology and integrations are important so should continue to be enhanced."
"The product must provide more integration with other tools."
"The integration could be improved so that it is easy to integrate with other solutions."
"The tool needs to improve its documentation on license scripts."
"The initial setup is complex."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"IBM Resilient could integrate better with my tools."
 

Pricing and Cost Advice

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Fortinet FortiSOAR is expensive."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is an expensive solution."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Pricing is fine compared to other solutions."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"It is very expensive."
"There is a license you need to pay for in order to use this product."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"We could create unlimited users using the license we had purchased."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Healthcare Company
8%
Comms Service Provider
6%
Financial Services Firm
35%
Computer Software Company
7%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

CyberSponse, FortiSOAR
No data available
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Fortinet FortiSOAR vs. IBM Resilient and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.