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Fortinet FortiSOAR vs Rapid7 InsightConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
5th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
AI-SOC (3rd), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.2%, down from 5.1% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.4%, up from 4.1% compared to the previous year. The mindshare of Rapid7 InsightConnect is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq4.2%
Fortinet FortiSOAR4.4%
Rapid7 InsightConnect1.8%
Other89.6%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
VF
Security Systems Engineer at a tech vendor with 11-50 employees
Automation workflows have simplified integrations and now need richer custom connector options
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a great idea to support Jira Data Center versions too since Atlassian announced that Jira Server has become end-of-life over a year ago. The connection with Data Center Jira is not super stable, so the Jira Data Center connector should definitely be improved. In future updates of Rapid7 InsightConnect, it would be really great to have some advanced capabilities for connectors. For example, if the tool is using an API, we could write code to give more flexibility for engineers to set up different integrations, even for solutions that are not available in the existing integrations. That would definitely be a significant advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The solution has many connectors, which is quite helpful."
"The playbook and the dashboard of FortiSOAR are really informative."
"The reputation of the brand is very good."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"We use the product for security."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"It's great that the solution is integrated with FortiAnalyzer."
"Rapid7 InsightConnect has great features, particularly easy and straightforward deployment."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
 

Cons

"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Fortinet FortiSOAR should improve its analysis."
"Fortinet's tech support overall is not great when they are at their best."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The solution’s pricing could be improved."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"The solution really needs better integration."
"The technical support should be improved."
"Support for Jira could be improved because currently, Jira is only supported in the cloud version."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
"The GUI needs improvement, as creating workflows can be cumbersome."
 

Pricing and Cost Advice

Information not available
"Fortinet FortiSOAR is an expensive solution."
"Fortinet FortiSOAR is expensive."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Pricing is fine compared to other solutions."
"The solution offers both licensing and subscription models that are similar in price to other products."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
6%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
Comms Service Provider
6%
Financial Services Firm
9%
Wholesaler/Distributor
8%
Performing Arts
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Torq?
We do not utilize the AI features that much. When it comes to general AI features of Torq, we are just slowly startin...
What is your primary use case for Torq?
Torq markets itself as a security tool, and we do use them for security, but not in the traditional sense they market...
What advice do you have for others considering Torq?
I would rate Torq an eight overall. I feel that Torq is as good as the effort you put into it. The limitations are ve...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultim...
What needs improvement with Rapid7 InsightConnect?
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a grea...
What is your primary use case for Rapid7 InsightConnect?
Rapid7 InsightConnect is usually used for integrations. There are tons of different integrations we use, such as anti...
 

Also Known As

No data available
CyberSponse, FortiSOAR
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Starr Companies, Landmark Health
Find out what your peers are saying about Fortinet FortiSOAR vs. Rapid7 InsightConnect and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.