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Palo Alto Networks Cortex XSOAR vs Rapid7 InsightConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 10.9%, down from 12.8% compared to the previous year. The mindshare of Rapid7 InsightConnect is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Chamindu Pramodya - PeerSpot reviewer
Enables us to design workflows and integrate various processes
I design workflows and integrate various processes using Rapid7 InsightConnect. This includes integrating with value management and packaging and incorporating InsightVMware performance through Rapid7 InsightConnect The product is user-friendly. Customers are familiar with its usage. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its agility and scalability are valuable."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"The product is quite easy to use."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"It is quite scalable. I would rate it a ten out of ten."
"It’s easy to install."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
"The fact that it's a security orchestration, automated response solution with a vast level of insights and the ability to integrate with a number of other security tools."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
 

Cons

"The solution requires DV but does not support open-source DV elastic searches."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The price of the solution could be lower."
"The formats are not compatible, are readily not available, and are not readable."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"There is room for improvement in support. The response time could be faster."
"The technical support should be improved."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
"The GUI needs improvement, as creating workflows can be cumbersome."
 

Pricing and Cost Advice

"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The solution is expensive."
"The solution's cost is high."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"Cortex XSOAR's price could be lower."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultimate, with unlimited workflows.
What needs improvement with Rapid7 InsightConnect?
The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in F...
What is your primary use case for Rapid7 InsightConnect?
We are using Rapid7 InsightConnect in a partner model, operating as a service provider. We buy licenses under World Data Direct and distribute them internally, acting as an MSSP.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Starr Companies, Landmark Health
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Rapid7 InsightConnect and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.