


IBM MaaS360 and Ivanti Endpoint Manager are two prominent endpoint management solutions. While IBM MaaS360 is noted for its security and integration, Ivanti Endpoint Manager is seen as superior in device management capabilities.
Features: IBM MaaS360 offers robust security measures, seamless cloud integration, and AI-driven insights. Ivanti Endpoint Manager provides extensive device control, detailed reporting, and automation features. Users find Ivanti's device management features more comprehensive, though IBM's security tools are highly valued.
Room for Improvement: IBM MaaS360 users point to occasional performance lags and wish for more intuitive navigation. Ivanti Endpoint Manager users desire better integration with third-party tools and simpler updates. Overall, Ivanti users seek easier integration, while IBM users focus on interface enhancements.
Ease of Deployment and Customer Service: IBM MaaS360 is praised for its straightforward cloud-based deployment but receives mixed reviews on customer support responsiveness. Ivanti Endpoint Manager faces criticism for longer deployment times but gains commendation for its supportive customer service.
Pricing and ROI: IBM MaaS360 users often cite a reasonable setup cost and satisfactory ROI but acknowledge that ongoing costs can accumulate. Ivanti Endpoint Manager is perceived as more expensive initially, yet users report a higher long-term ROI due to its extensive functionality.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
IBM's support and technical service were helpful when needed.
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Their technical support is generally good in terms of quality and speed.
They provided detailed information that helped me convince the security team to approve the necessary port openings.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Ivanti Endpoint Manager is indeed scalable.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The main benefit of IBM MaaS360 is phone control and rollout.
It provided essential features needed for our operations, including endpoint management and remote control.
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 23.8% |
| Ivanti Endpoint Manager | 2.2% |
| IBM MaaS360 | 6.7% |
| Other | 67.3% |

| Company Size | Count |
|---|---|
| Small Business | 153 |
| Midsize Enterprise | 59 |
| Large Enterprise | 180 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 7 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
IBM MaaS360 enhances mobile device management with tracking, security, app deployment, policy management, and integration with Apple DEP and Android Enterprise. It supports remote control, cost efficiency, and is user-friendly, suitable for both corporate and BYOD environments.
MaaS360 offers a comprehensive suite for managing and securing mobile devices. With features like encryption, passcode enforcement, and containerization, it ensures data security and compliance. MaaS360 simplifies app deployment via distribution groups and integrates seamlessly with Apple and Android systems. Its focus on kiosk mode, application security, and automated provisioning make it a strategic choice for companies prioritizing a robust endpoint management strategy. Though it offers extensive options, improvements in notifications, user management, and Microsoft integration are needed.
What are the most important features of IBM MaaS360?IBM MaaS360 finds applications in industries needing robust mobile device management and security. Enterprises deploy it widely to ensure compliance and safeguard corporate data, providing application control, data leak prevention, and secure email management. It is used for configuring policies for field staff and enabling efficient device enrollment, significantly cutting initial setup costs.
Ivanti Endpoint Manager is a comprehensive tool known for its efficient software deployment, patch management, and remote management capabilities. It is recognized for cost-effectiveness and flexibility, particularly suitable for handling extensive deployments with customizable settings.
Ivanti Endpoint Manager streamlines endpoint lifecycle management, including tasks such as patching, asset monitoring, software distribution, and OS deployment. Its intuitive interface aids in device enrollment and management. Reporting tools offer detailed insights into security threats while integration with platforms like Power BI supports compliance. The system is favored in hybrid environments for automating processes, maintaining policy compliance, and enabling remote control and provisioning. Its use of lightweight agents minimizes system disruption, although challenges remain in agent deployment and software management.
What are some key features of Ivanti Endpoint Manager?Industries implement Ivanti Endpoint Manager primarily for asset tracking, automating device provisioning, and ensuring software compliance. It is common among organizations managing complex network environments and those seeking to enhance data gathering and endpoint control. Despite some limitations, its real-time diagnostics through Ivanti Neurons appeal to users managing diverse setups.
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