IBM Business Automation Workflow and SS&C Blue Prism compete in automation solutions. SS&C Blue Prism seems to hold the upper hand due to its superior features that justify its cost.
Features: IBM Business Automation Workflow enhances business operations with its ability to automate complex workflows, offering seamless integration and customizable solutions. It supports rapid application development with a strong focus on agility. SS&C Blue Prism provides comprehensive enterprise automation with advanced robotic process automation tools, detailed workflow visibility, and the ability to define workflows and conditions extensively, enhancing its application testing and execution capabilities.
Room for Improvement: IBM Business Automation Workflow could improve by addressing pop-up notifications that disrupt workflow. Its integration with various systems could be further streamlined for easier implementation. Enhanced support for multiple languages without requiring additional optical character recognition tools could also be beneficial. SS&C Blue Prism might enhance ease of deployment for smaller operations, lower its initial investment requirements, and improve user accessibility for those with less technical experience to broaden its user base.
Ease of Deployment and Customer Service: IBM Business Automation Workflow is noted for its straightforward deployment and comprehensive customer support, making it easier for organizations to implement. SS&C Blue Prism offers a more intricate deployment model better suited for large-scale operations, providing specialized customer service tailored to enterprise needs and focusing on customized solutions.
Pricing and ROI: IBM Business Automation Workflow is favored for its competitive pricing and clear return on investment, appealing to cost-efficient businesses. SS&C Blue Prism demands a higher upfront investment but offers substantial long-term ROI, thanks to its extensive automation technologies. IBM is more affordable, whereas SS&C Blue Prism offers more transformative automation benefits, promising greater overall value.
| Product | Market Share (%) |
|---|---|
| IBM Business Automation Workflow | 1.7% |
| SS&C Blue Prism | 0.9% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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