"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The initial setup was seamless. We didn't run into any hardships at all."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"Appian also has very flexible local integration."
"Form building capabilities and well thought out process modelling are key points to this product."
"This is the most complete solution of its kind."
"The business process modeling is the most valuable feature."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The dashboards are helpful because you can display reports directly on your screen."
"It's a flexible solution."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"I wouldn't say their response time is long, but it could be quicker."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The solution could improve robotic process automation."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"Something I would like to see improved is an SQL database connection."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"The initial setup is actually a really complicated process."
"The setup and installation process could be made easier."
"I feel that the features are not user-friendly."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"In terms of improvement, it could be less complex."
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
Appian is ranked 6th in Business Process Management (BPM) with 15 reviews while IBM Business Automation Workflow is ranked 11th in Business Process Management (BPM) with 6 reviews. Appian is rated 8.4, while IBM Business Automation Workflow is rated 7.4. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Offers the ability to create a case file identification". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Mendix, whereas IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow, Camunda Platform, IBM Case Foundation and Kofax TotalAgility. See our Appian vs. IBM Business Automation Workflow report.
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