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Appian vs IBM Business Automation Workflow comparison

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Featured Review
Find out what your peers are saying about Appian vs. IBM Business Automation Workflow and other solutions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement.""The initial setup was seamless. We didn't run into any hardships at all.""The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features.""We appreciate the drag and drop functionality and the easy to access plug and play features.""The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn.""Appian also has very flexible local integration.""Form building capabilities and well thought out process modelling are key points to this product.""This is the most complete solution of its kind."

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"The business process modeling is the most valuable feature.""The most valuable feature is automation, which is quite strong and we are quite happy with it.""The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily.""The dashboards are helpful because you can display reports directly on your screen.""It's a flexible solution.""It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."

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Cons
"I wouldn't say their response time is long, but it could be quicker.""What could be improved is more on the front end perspective, like the user interface and the mobile application aspect.""The solution could improve robotic process automation.""The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once.""I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.""Something I would like to see improved is an SQL database connection.""The solution could use some more tutorials to help brand new users figure out how to use the product effectively.""Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."

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"The initial setup is actually a really complicated process.""The setup and installation process could be made easier.""I feel that the features are not user-friendly.""Sometimes, we feel like we are not getting the full features of the content management capabilities.""The UI of the solution is not good. They should work to update the solution and make it better and fresher.""In terms of improvement, it could be less complex."

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Pricing and Cost Advice
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
  • "It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
  • "The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
  • "The pricing can be a little confusing to customers."
  • "The price of this solution is a little high here in Mongolia."
  • "The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
  • "Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
  • "You can't really test the software properly without actually buying the license first."
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  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer: 
    Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market… more »
    Top Answer: 
    Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across… more »
    Top Answer: 
    We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer: 
    The ease of use for the front end within IBM is most valuable. It is a quick win for creating any process because IBM supports proprietary screen building.
    Top Answer: 
    Its price is all right. It is a yearly contract. It needs to be renewed every year.
    Ranking
    Views
    15,833
    Comparisons
    12,404
    Reviews
    12
    Average Words per Review
    520
    Rating
    8.4
    Views
    6,119
    Comparisons
    4,929
    Reviews
    6
    Average Words per Review
    493
    Rating
    7.3
    Comparisons
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    Business Automation Workflow
    Learn More
    Overview
    With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    Offer
    Learn more about Appian
    Learn more about IBM Business Automation Workflow
    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company22%
    University11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm13%
    Comms Service Provider12%
    Government8%
    REVIEWERS
    Financial Services Firm71%
    Engineering Company14%
    Government14%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm16%
    Comms Service Provider15%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    Find out what your peers are saying about Appian vs. IBM Business Automation Workflow and other solutions. Updated: January 2022.
    563,208 professionals have used our research since 2012.

    Appian is ranked 6th in Business Process Management (BPM) with 15 reviews while IBM Business Automation Workflow is ranked 11th in Business Process Management (BPM) with 6 reviews. Appian is rated 8.4, while IBM Business Automation Workflow is rated 7.4. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Offers the ability to create a case file identification". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Mendix, whereas IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow, Camunda Platform, IBM Case Foundation and Kofax TotalAgility. See our Appian vs. IBM Business Automation Workflow report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.