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Hexnode UEM vs IBM MaaS360 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Hexnode UEM
Ranking in Unified Endpoint Management (UEM)
15th
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (10th)
IBM MaaS360
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Enterprise Mobility Management (EMM) (11th)
 

Mindshare comparison

As of September 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.3%, down from 29.8% compared to the previous year. The mindshare of Hexnode UEM is 1.5%, up from 1.0% compared to the previous year. The mindshare of IBM MaaS360 is 8.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.3%
IBM MaaS3608.6%
Hexnode UEM1.5%
Other71.6%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.
Abhijeet Chaskar - PeerSpot reviewer
Cybersecurity Analyst at DigitalTrack solution pvt ltd
Centralized device control has improved security and streamlined daily management tasks
The best features IBM MaaS360 offers include centralized device management, policy enforcement, compliance tracking, and remote device actions. These features make managing and securing endpoints much more efficient. Another feature I appreciate about IBM MaaS360 is the visibility it provides. Being able to view device status, compliance, and security information from one console makes day-to-day management much easier. IBM MaaS360 has positively impacted my organization by improving efficiency and security across the organization. We can manage devices more efficiently, maintain compliance, and resolve issues faster. We save time for both IT teams and end users. The AI outputs from IBM MaaS360 have been reliable in our experience. They provide useful insights and recommendations that help with device management and security monitoring. Though we still review important findings before taking action.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support of Microsoft Intune is good."
"The system itself is great."
"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."
"Since the introduction of Microsoft Intune, we have had the problem completely taken care of."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"Microsoft Intune has positively impacted our organization by covering processes, improving security, and saving time."
"I appreciate how clear Microsoft Intune is."
"It's very easy to use."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
"The agility is impressive, and it's simple to manage."
"​The graphic, friendly interface allowed us to start without almost any ​support from the manufacturer.​​​"
"The solution is easy to implement."
"Before Maas360 we had no way of knowing of how many devices were in the field due to IT not being a part of the purchasing process."
"Every new device was configured manually, it used to require about 20 minutes of engineer attention, now it's about three minutes."
"The product’s most valuable feature is email, browser, and application security."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The implementation phase of IBM MaaS360 was pretty easy."
 

Cons

"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"The information we receive at the device level needs improvement."
"Microsoft Intune could be improved by providing more detailed and easier-to-navigate reporting and troubleshooting, especially when diagnosing policy failures."
"Reporting could be improved. It needs to be more expensive and robust."
"Back in 2020, there were significant problems with report accuracy, particularly regarding web patching."
"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The look needs to be updated and it could be simpler to use."
"The user interface could definitely use some improvement."
"The price could be lower. It is excessively high."
"User interface is basic and not very intuitive."
"I would rate IBM MaaS360's stability as seven out of ten, though I don't use it extensively."
"The user experience really isn't so good."
"Overall, I haven't been happy with it. Their licensing platform is absolutely awful."
 

Pricing and Cost Advice

"There is a license needed to use the solution and we are on an annual license."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"This cost is approximately $30 USD per user per month."
"The E5 license is expensive."
"The purchase of the product was handled by someone else."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
Information not available
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"The solution is cost-effective."
"I feel the pricing to be very high."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"The solution is expensive."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
15%
Media Company
12%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
12%
Computer Software Company
9%
Government
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise12
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does ...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers an...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing for IBM MaaS360 was reasonable for the features provided. Overall, we feel the platform delivered good va...
What needs improvement with IBM MaaS360?
I would appreciate a more intuitive interface and simpler navigation in IBM MaaS360. The platform offers a lot of fun...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Fiberlink MaaS360, MaaS360
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Bancroft, Garuda Indonesia
Find out what your peers are saying about Hexnode UEM vs. IBM MaaS360 and other solutions. Updated: August 2026.
913,924 professionals have used our research since 2012.