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BlackBerry Enterprise Mobility Suite vs Hexnode UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BlackBerry Enterprise Mobil...
Average Rating
7.8
Number of Reviews
24
Ranking in other categories
Enterprise Mobility Management (EMM) (17th)
Hexnode UEM
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (9th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
BlackBerry Enterprise Mobility Suite1.4%
Microsoft Intune27.5%
Workspace ONE UEM11.4%
Other59.7%
Enterprise Mobility Management (EMM)
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Hexnode UEM1.2%
Microsoft Intune26.0%
Workspace ONE UEM11.3%
Other61.5%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
reviewer1310304 - PeerSpot reviewer
IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees
Helpful technical support, and performs well, but initial setup could be simplified
They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.
reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is a feature I really like."
"It significantly reduces the overhead associated with providing support."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."
"Autopilot is the most valuable feature of Microsoft Intune."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"When the product works, it allows us to secure these devices in a way we could not before, and have control over the iOS updates and applications that we lacked."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"It allows me to be able to access my email when I do not necessarily have my computer with me, and I can also access my calendar when I am on public transport or outside of the office."
"Access to the emails on the go was most valuable."
"The security is outstanding."
"Technical support is stellar."
"We are able to secure and control all company-owned devices which is essential for us as a financial company."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
"It's very easy to use."
"The agility is impressive, and it's simple to manage."
 

Cons

"The major problem with this product is that there can be delays in the deployment of new policies."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"Setting up Intune Autopilot can be a little complicated."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Clumsy user interface"
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"Scalability was slightly complex because we had to wait for licenses to come before the configuration."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
 

Pricing and Cost Advice

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"It is expensive. The cost depends on the license that we choose."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Financial Services Firm
16%
Construction Company
11%
Outsourcing Company
10%
Real Estate/Law Firm
8%
Educational Organization
18%
Computer Software Company
13%
Media Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise54
Large Enterprise168
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise19
No data available
 

Questions from the Community

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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does ...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers an...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Find out what your peers are saying about Microsoft, ManageEngine, JAMF and others in Enterprise Mobility Management (EMM). Updated: March 2026.
885,728 professionals have used our research since 2012.