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Hexnode UEM vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
9th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
245
Ranking in other categories
Content Collaboration Platforms (9th)
 

Mindshare comparison

As of June 2025, in the Mobile Device Management (MDM) category, the mindshare of Hexnode UEM is 3.2%, down from 3.5% compared to the previous year. The mindshare of Microsoft 365 Business is 7.0%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use."
"The agility is impressive, and it's simple to manage."
"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."
"Microsoft 365 Business is available as a SaaS product."
"Recording is a major feature for us. Dictation is huge. I use that on client calls when the client is speaking."
"The stability and reliability are great."
"The installation process is very straightforward."
"The solution comes with many applications as part of the package which is useful."
"The flexibility of the solution is excellent."
"The setup is straightforward."
 

Cons

"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"If they offered more integration capabilities, that would be ideal."
"The solution's licensing framework needs improvement."
"The management could be a bit better."
"Microsoft Teams for Mac isn't good enough just yet. It's an aspect of the solution they can still work on."
"It would be ideal if the licenses covered more devices. It would be nice if one license, for example, allowed a user to have it on at least five devices."
"If you're looking at Microsoft 365, Intune is a part of that as well and Intune is kind of a nightmare."
"The stability needs to be improved."
"The platform’s GUI could be more simple to understand."
 

Pricing and Cost Advice

Information not available
"There is a license for this solution and it is priced based on the users using it."
"We have an enterprise license."
"The implementation is company-wide and is already very flexible price-wise."
"Microsoft 365 Business could be cheaper."
"Our fees are paid monthly."
"The price could be cheaper. We have a yearly license."
"Compared to buying a license, it is much cheaper and a good buy."
"This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
14%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support.
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: May 2025.
857,028 professionals have used our research since 2012.