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Hexnode UEM vs Microsoft 365 Business comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
10th
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Content Collaboration Platforms (7th)
 

Mindshare comparison

As of September 2026, in the Mobile Device Management (MDM) category, the mindshare of Hexnode UEM is 3.1%, up from 2.8% compared to the previous year. The mindshare of Microsoft 365 Business is 5.1%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.1%
Hexnode UEM3.1%
Other91.8%
Mobile Device Management (MDM)
 

Featured Reviews

reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.
Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use."
"The agility is impressive, and it's simple to manage."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
"We use this product for our office administration and communication tasks."
"Offers a great load utilization tool."
"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."
"From a small business perspective, there's lots of advantages to going with 365, because not only are you getting the standard tool set to actually just run a standard business, but you're getting add-on Apps/features that open up opportunities that you might not have thought of and the realization that you don't have to pay another entity because you can do it yourself."
"Microsoft 365 Business is available as a SaaS product."
"It is a complete tool."
"The price of 365 Business is highly competitive, especially if you compare it to standalone document and content management systems."
"It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data."
 

Cons

"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"They should simplify breakout rooms a bit. Breakout rooms are probably the most important factor. They have done some work on breakout rooms, but they probably have to do a bit more to make them simpler."
"I submitted a good few support tickets early on because some of it was a bit overwhelming."
"The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required."
"Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated."
"Updates to the SQL server with better features are needed to compete with Oracle Database."
"They should have a consolidated app, rather than have different applications with a different app."
"The solution could have better integration with other applications."
"Lately we are not satisfied with the support."
 

Pricing and Cost Advice

Information not available
"It works out to be $12.50 per user per month."
"Microsoft 365 Business is inexpensive."
"It is basically software as a service. So, you pay for the software subscription. The price is based on the plan you choose. You can also leverage the help of cloud service providers."
"The price in general could be cheaper."
"The product is expensive."
"I have one of the business licenses, and then I have a few of the lower-cost ones at six bucks a month. We're a small organization of half a dozen people."
"The price is high."
"Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Media Company
12%
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
18%
Outsourcing Company
14%
Marketing Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
 

Questions from the Community

What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it depends on the requirement. We look into the requirements and determine whether ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently,...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers and companies implementing Bring Your Own Device solutions. They want to manage th...
What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Hexnode UEM vs. Microsoft 365 Business and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.