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HCL Sametime vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Sametime
Ranking in Virtual Meetings
24th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of HCL Sametime is 1.5%, up from 0.7% compared to the previous year. The mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
HCL Sametime1.5%
Other93.5%
Virtual Meetings
 

Featured Reviews

Bogdan Chechlowski - PeerSpot reviewer
Kierownik Biura Informatyki at EIB SA
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"This solution saves time and cost in communicating with team members, streamlines tasks in my organization by encouraging us to chat directly with the relevant person, and strengthens professional relationships through increased communication among peers."
"A very good communication and real-time collaboration software, it is simple, fast, reliable, keeps history and the best feature of all is its intelligence."
"The security was quite good."
"Audio and video calls provide faster communication than chat."
"The stability, as well as the performance of the solution, are very good."
"I feel the solution to be stable and they are constantly improving on it."
"Screen sharing being the biggest reason for my rating as it helps me explain issues clearly and agree on next steps."
"The solution combines its hardware and camera features to give it a superior edge over all others, with the camera moving in pace with the person who is communicating with other participants."
"Screen share is the most valuable feature."
"The video conferencing quality is better than that of other solutions."
"Webex is a thin client and we like the interface. It is easy to use."
"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."
 

Cons

"The interface is too colorful and looks like Windows XP."
"Sametime hangs sometimes and therefore needs to get restarted."
"The webinar should be integrated into Sametime for a larger number of participants."
"It seems that the software might in the future, support the software telephony exchange but at the current time, it is not doing that and because of that one key feature of real-time communication is missing from it."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"It would be better if it were more secure. I do expect Webex to keep up with hackers and their latest techniques."
"The price of the solution could be slightly reduced."
"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."
"The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy."
"Better integration with other solutions would benefit Webex."
"They should work to make it simpler."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"I would like to see integration with legacy video endpoints."
 

Pricing and Cost Advice

Information not available
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"We paid for our Webex license as a bundle."
"The price of Webex is in the middle range compared to the market."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"I am not aware of the pricing details."
"This is an expensive product compared to Teams and it should be cheaper."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Webex?
My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...
What needs improvement with Webex?
I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...
What is your primary use case for Webex?
My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...
 

Comparisons

 

Also Known As

Lotus Sametime, IBM Lotus Sametime
Cisco Spark
 

Overview

 

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about HCL Sametime vs. Webex and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.