Webex and HCL Sametime both compete in the communication and collaboration space. While Webex is seen as more advantageous in pricing and support, HCL Sametime offers superior features, making it a worthwhile investment.
Features: Webex provides robust video conferencing, cross-platform integration, and real-time collaboration tools. HCL Sametime excels in messaging capabilities, presence awareness, and offers extensive customization options.
Room for Improvement: Webex could enhance its real-time messaging features, improve customization options, and refine user interface for easier navigation. HCL Sametime needs to improve its video conferencing quality, integration capabilities with external platforms, and simplify initial setup procedures.
Ease of Deployment and Customer Service: Webex offers easy cloud-based deployment and has dedicated support services, making setup straightforward. HCL Sametime provides both cloud and on-premises deployment, offering flexibility but requires a more involved setup process, which may appeal to those who need in-depth customization.
Pricing and ROI: Webex offers lower upfront costs with a subscription model that is seen as cost-effective for immediate needs. HCL Sametime might require larger initial investments but promises a good return on investment in the long run through its customizable solutions.
| Product | Market Share (%) |
|---|---|
| Webex | 12.6% |
| HCL Sametime | 0.6% |
| Other | 86.8% |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 24 |
| Large Enterprise | 60 |
HCL Sametime. Secure Conversations Across Any Device
Your company can’t afford to take any data risks, but your teams still need to be able to interact and react quickly, wherever they are working. Sametime offers modern instant messaging, file-sharing, and online meetings with the proven security your business can trust.
Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
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