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GoToMeeting vs HCL Sametime comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
HCL Sametime
Ranking in Virtual Meetings
19th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 4.5% compared to the previous year. The mindshare of HCL Sametime is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
Bogdan Chechlowski - PeerSpot reviewer
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to set up."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"Even for somebody who does not have a lot of experience, they can easily use it."
"It's cost-effective."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"The most valuable feature is the dial-in capability."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"It works, it's reliable."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The security was quite good."
 

Cons

"The solution could always be more secure."
"The solution could scale a bit easier if you need to add more people to meetings."
"The product itself doesn't stand out against other options on the market."
"The interface is a little outdated and could be better."
"I would like to see better support for mobile devices."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"It is not so stable."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"The webinar should be integrated into Sametime for a larger number of participants."
 

Pricing and Cost Advice

"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
16%
Real Estate/Law Firm
15%
Educational Organization
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
What needs improvement with HCL Sametime?
I view it as part of HCL Notes and Domino, and my opinion is similar to those products. It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or oth...
What is your primary use case for HCL Sametime?
It was used for communication through text messages, primarily.
What advice do you have for others considering HCL Sametime?
Overall, it was quite good. I would rate it an eight out of ten. It's a better product than some others from HCL, but overall, I wouldn't recommend it, given the availability of superior alternatives.
 

Comparisons

No data available
 

Also Known As

No data available
Lotus Sametime, IBM Lotus Sametime
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Find out what your peers are saying about GoToMeeting vs. HCL Sametime and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.