We performed a comparison between Freshsales and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap."
"The solution is a low-cost CRM product compared to other CRM alternatives."
"I like Freshsales because it's integrated with Shopify which we use to host our website."
"Freshsales is user-friendly, scalable and stable."
"One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"It has been helpful for opportunity management and lease management."
"Sage CRM is flexible, customizable, and user-friendly."
"We have found the solution to be stable."
"The solution's technical support is fast to respond."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The part I like the most is the reporting."
"The solution needs to improve the user experience and leads capture."
"The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports."
"We have a problem with the time to delivery for our customers, although this is not specific to this solution. Time to delivery can be 90 days."
"It lacks customizability for complex and larger use cases."
"The price of this solution could be improved as well as the reporting functionality."
"I would like Sage to improve their UI."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"Its user interface could be better."
Freshsales is ranked 35th in CRM with 5 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. Freshsales is rated 7.8, while Sage CRM is rated 7.8. The top reviewer of Freshsales writes "Helps to manage sales pipeline". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Freshsales is most compared with monday.com, Blackbaud CRM and Apollo.io, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Freshsales vs. Sage CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.