2022-04-07T01:40:08Z

What is your primary use case for Freshsales?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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4 Answers

Karan Singh - PeerSpot reviewer
Real User
Top 5
2023-06-22T19:24:51Z
Jun 22, 2023

I use the solution to manage my sales pipeline.

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Real User
Top 20
2023-01-06T13:57:18Z
Jan 6, 2023

I have used Freshsales to follow up on transactions from Shopify. I use the WhatsApp feature and when the customer make an offer, we send confirmation about the order to the customer. I also use Freshsales for customer service.

Leandro-Coelho - PeerSpot reviewer
Real User
Top 5
2022-10-13T15:17:06Z
Oct 13, 2022

We are a partner of Freshsales and use this solution for an education company.

JoseQuintero1 - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-04-07T01:40:08Z
Apr 7, 2022

We use Freshsales for lead processing, closing deals, contact management, tracking customer activities, calculating commissions and for generating all sales reports. Freshsales also allows us to manage sales across territories including the Caribbean, United States and parts of Latin America. In each of those territories, we have our own account managers and we use territory management to categorize contacts based on country, market segment and other criteria. We also make use of the solution for marketing campaigns using Freshdesk Messaging that allows to to drive communication with potential customers or leads to make announcements and divert questions from potential deals to our pre-sales department.

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