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Fortra's Clearswift Secure Email Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
41st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Trend Micro Email Security
Ranking in Email Security
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 0.9%, up from 0.5% compared to the previous year. The mindshare of Trend Micro Email Security is 2.4%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"The integration capability of the solution is good."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The technical support is good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The email and the signature based protection is the most valuable feature."
 

Cons

"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The enterprise security feature needs improvement."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The tool's dashboard is old."
"The company also needs to work on pricing because it is quite costly compared to other products."
"It is a bit expensive than the market price."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
 

Pricing and Cost Advice

Information not available
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"Trend Micro Email Security is not an expensive solution."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The tool must improve its pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
12%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
14%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Overview

 

Sample Customers

Information Not Available
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Trend Micro Email Security and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.