

Fortinet FortiMail and Trend Micro Email Security compete within the email security category. FortiMail appears to have an upper hand with its comprehensive feature set, flexibility, and integration with the Fortinet ecosystem.
Features: FortiMail offers advanced spam detection, integration with FortiGuard, and sandboxing. It supports multiple deployment modes and provides multi-tenant options, ideal for different network environments. Its strong points include spam and phishing protection, comprehensive logging and reporting, and effective quarantine management. Trend Micro Email Security focuses on effective phishing prevention and advanced malware analysis. Its features such as a robust spam filter, advanced threat protection using machine learning, and email continuity stand out. It also supports strong malware analysis and easy-to-use interfaces.
Room for Improvement: FortiMail users report a need for better documentation and a more intuitive deployment process. Suggestions for improvement include enhancements in encryption features and more flexible policy options. Trend Micro needs to enhance its AI capabilities and simplify configuration processes. Its focus on scam and phishing detection needs strengthening to effectively compete. Support response times also require optimization to improve efficiency in large-scale deployments.
Ease of Deployment and Customer Service: FortiMail typically sees on-premises deployment, providing greater control but requiring significant setup effort. The customer service is responsive but reviews suggest initial setup challenges. Trend Micro offers hybrid and public cloud deployment options, leading to a smoother implementation. While the support is competent, further enhancements in speed and global accessibility can benefit users.
Pricing and ROI: FortiMail's pricing is generally viewed as higher due to its extensive feature set, offering various subscription-based pricing models that provide value for enterprises. Trend Micro’s pricing, though more accessible to larger organizations, may deter smaller companies. However, both solutions deliver tangible ROI by enhancing email security and reducing disruptions from spam and phishing activities. Trend Micro's more affordable pricing for SMEs contrasts with FortiMail's higher cost, justified by its rich functionality and integration.
It offers cost savings compared to Cisco, which was very expensive.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
Fortinet's technical support offers high-quality support.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
Fortinet FortiMail is scalable and can be expanded in large environments.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
This stability is consistent across Fortinet products, including FortiGate firewall.
Once your MX record and all configurations are in place, you don't experience downtime.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
There are also false positives issues, especially with signed PDF attachments.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
The setup cost is a little bit costly.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
The Trend Micro pricing is correct and humble.
Its threat detection capabilities have been beneficial.
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiMail | 3.7% |
| Trend Micro Email Security | 2.0% |
| Other | 94.3% |


| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 22 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.
Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.
Fortinet FortiMail Benefits
Fortinet FortiMail provides your organization with the following benefits:
Fortinet FortiMail Benefits
Some of Fortinet FortiMail’s top features include:
Reviews from Real Users
Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.
Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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