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Barracuda Email Security Gateway vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (3rd), Secure Email Gateway (SEG) (7th)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (30th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 9.0%, up 6.8% compared to last year.
Fortra's Clearswift Secure Email Gateway, on the other hand, focuses on Email Security, holds 1.0% mindshare, up 0.8% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.0%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other50.0%
Secure Email Gateway (SEG)
Email Security Mindshare Distribution
ProductMindshare (%)
Fortra's Clearswift Secure Email Gateway1.0%
Microsoft Defender for Office 3658.8%
Proofpoint Email Protection8.1%
Other82.1%
Email Security
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"If you have raw spam, this solution is going to catch it."
"I would suggest implementing Barracuda Spam, because this solution has a multi-factor threat analysis engine, which other products don't have."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The solution's anti-spam features are its most valuable aspect."
"Ability to create your own content-filtering policies with relative ease."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"A stable solution."
"Go for it! I think it's an excellent product with great technical support."
 

Cons

"The UI could be a little cleaner and require less clicking around in different modules."
"There is room for further integration with the wider platform."
"There are limited administration controls that should be improved."
"Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"FTP server and TRUST Manager functionality."
"I am not satisfied with Clearswift because of the lack of customer support."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
 

Pricing and Cost Advice

"The pricing for the product is fine."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"Compared to other products, this solution is quite affordable."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"Barracuda Email Security Gateway is a cost-effective solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
Outsourcing Company
6%
Computer Software Company
10%
Financial Services Firm
9%
Educational Organization
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise13
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
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Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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Find out what your peers are saying about Microsoft, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: February 2026.
884,976 professionals have used our research since 2012.