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Fortinet FortiSOAR vs Palo Alto Networks Cortex XSOAR vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR)
Security Orchestration Automation and Response (SOAR)
Security Incident Response
 

Featured Reviews

Augustine Onewo - PeerSpot reviewer
Inexpensive while enhancing security operations with intuitive automation tools
Usually, FortiSOAR is used for some of our security operation tasks where it is necessary to ascertain the integrity of threat vectors and then take action against them. In addition, we automate other processes within our security operations procedure through FortiSOAR FortiSOAR is really…
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"It's great that the solution is integrated with FortiAnalyzer."
"The playbook and the dashboard of FortiSOAR are really informative."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"The most valuable features are simplicity and ease of integration."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The solution provides threat intelligence with EDR."
"What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali."
"I am satisfied with the product overall."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
 

Cons

"FortiSOAR needs to improve the response time for executing playbooks."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The tool's user interface is an area of concern where improvements are needed."
"Fortinet's tech support overall is not great when they are at their best."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"Technical support could be improved."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"We need a little hands-on experience to install the solution."
"The dashboard performance could be improved."
"It is been decommissioned by Palo Alto."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"I would love to see more flexibility on what we can display and design on the dashboards."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The formats are not compatible, are readily not available, and are not readable."
"It is not a very scalable solution."
"Maybe the notifications setting could use a simpler setting."
"The price should be reduced in order to be more competitive in the market."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
 

Pricing and Cost Advice

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is an expensive solution."
"Pricing is fine compared to other solutions."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is expensive."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Cortex XSOAR's price could be lower."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The solution is based on an annual licensing model that is expensive."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The solution's pricing needs improvement."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"Be sure of the actual number of endpoints in your company."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
University
7%
Healthcare Company
7%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Performing Arts
9%
Computer Software Company
9%
Manufacturing Company
8%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security...
What needs improvement with Palo Alto Networks Cortex XSOAR?
For Palo Alto Networks Cortex XSOAR, there is always room for improvement. One of the significant issues we encounter...
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Also Known As

CyberSponse, FortiSOAR
Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Valley National Bank, IDT Corporation
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: May 2025.
856,807 professionals have used our research since 2012.