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Elastic Security vs Fortinet FortiSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
12th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (13th), Security Information and Event Management (SIEM) (12th), Endpoint Detection and Response (EDR) (23rd), Extended Detection and Response (XDR) (13th)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
9th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.5%, down from 5.7% compared to the previous year. The mindshare of Elastic Security is 5.0%, up from 4.7% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.5%
Fortinet FortiSOAR3.5%
Elastic Security5.0%
Other88.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq offers the best feature through integration with AI."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Enables monitoring of application performance and the ability to predict behaviors."
"Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing."
"It is scalable."
"Anyone who wants to do IT log monitoring, realtime and who wants to do the anomaly detection, should go with this solution."
"It is the best open-source product for people working in SO, managing and analyzing logs."
"The most valuable feature is the speed, as it responds in a very short time."
"The most valuable feature is the scalability. We are in Indonesia, more engineers understand Elastic Security here. So it is easier to scale and also develop. In features, the discovery to query all the logs is very important to us. It is very easy, especially with the query function and the feature to generate alerts and create tools. Sometimes we use the alert security dashboard to monitor our clients."
"The most valuable feature of Elastic Security is that you can install agents, and they are not separately licensed."
"The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"It has a quick detection and response time."
"The solution is easy to implement and includes 450 built-in connectors."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The initial setup is straightforward."
 

Cons

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"The interface could be more user friendly because it is sometimes hard to deal with."
"We'd like better premium support."
"I want to find an automatic security system in the tool, like a SOAR solution. I am looking forward to seeing a SOAR system in the tool."
"If you compare this with CrowdStrike or Carbon Black, they can improve."
"Authentication is not a default in Kibana. We need to have another tool to have authentication and authorization. These two should be part of Kibana."
"We set up a cron job to delete old logs so that we wouldn't hit a disk space issue. Such a feature should be available in the UI, where old logs can be deleted automatically. (Don’t know if this feature is already there)."
"Installation is a little bit overwhelming, so improvements on the installation site could make it easier."
"Because of the notification issue we moved to Logentries, as it provides a simple way to get notification whenever a server encounters an error or something unexpected happens (which we have defined using Regex)."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution doesn't connect well with the network devices, with FortiNAC. It's also a very expensive product and I've found that the Fortinet engineers don't have much experience with the product and they require training, particularly when dealing with enterprise organizations."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Fortinet FortiSOAR should improve its analysis."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"The technology and integrations are important so should continue to be enhanced."
"The solution doesn't connect well with the network devices."
 

Pricing and Cost Advice

Information not available
"Compared to other tools, Elastic Security is a cheaper solution."
"Affordable but with additional costs"
"The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000."
"I find it better than Splunk in terms of cost-effectiveness. For cost-effectiveness, I would rate it a nine out of 10."
"This is an open-source product, so there are no costs."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"The pricing is in the middle. I think it is not an expensive experience if we compare it with big names, for example, QRadar, and also Oxide. I think Elastic Security is quite cheap. I would rate the pricing of this solution a five out of ten."
"The solution is not expensive and costs around ten dollars a month."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is expensive."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is an expensive solution."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
Financial Services Firm
13%
Outsourcing Company
8%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Torq?
There are some bugs in Torq, of course. They can be present in data transformation, some UI debugging, and other area...
What is your primary use case for Torq?
My main use case for Torq is the automation of cyber security processes through a SOAR platform and APIs. A main exam...
What advice do you have for others considering Torq?
Regarding someone thinking about using Torq, I recommend looking into their provided academy to start working with th...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your primary use case for Fortinet FortiSOAR?
I have been working in my field for almost four years, but right now I am not using it because my current company is ...
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
CyberSponse, FortiSOAR
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Information Not Available
Find out what your peers are saying about Elastic Security vs. Fortinet FortiSOAR and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.