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Cortex XDR by Palo Alto Networks vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Cortex XDR secures data, reduces malware, lowers costs, and replaces systems, enhancing user satisfaction and operational efficiency.
Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.6
Cortex XDR support is praised for responsiveness but criticized for delayed responses and knowledge gaps in certain regions.
Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR offers scalable, efficient data handling across Linux, Mac, and Windows, praised for simplifying large enterprise management.
Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is praised for its stability and reliability, with minor issues noted but generally offering seamless protection.
Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR struggles with integration, high memory, false positives, limited features, complex setup, and lacks enhanced support and customization.
SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Enterprise buyers view Cortex XDR as expensive yet flexible, offering scalable licensing with varying costs based on features and users.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
 

Valuable Features

Cortex XDR excels in cybersecurity with advanced detection, ease of use, and integration, offering scalable, efficient threat management.
Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (1st), AI-Powered Cybersecurity Platforms (4th)
SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (70th)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Valley National Bank, IDT Corporation
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. SECDO Platform and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.