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Fortinet FortiSOAR vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.4%, up from 3.4% compared to the previous year. The mindshare of Splunk SOAR is 7.8%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
Hamada Elewa - PeerSpot reviewer
Playbook complexity challenges integration but customization enables professional operation
We work with Splunk SOAR from a security perspective, focusing on User Behavior Analytics (UBA) and Security Orchestration, Automation, and Response (SOAR) The customization of the playbook in Splunk SOAR is very beneficial. After building the playbook, it operates professionally. There is an AI…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"It's great that the solution is integrated with FortiAnalyzer."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The playbook and the dashboard of FortiSOAR are really informative."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"Scalability is the best feature of the solution."
"The tool's most valuable feature is its searchability and ease of action on the logs. I can easily search within the logs and take action on them, and I can trace them back to my environment because the way the logs are written is very helpful for us."
"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."
"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."
"Splunk SOAR's quick response to incidents is the most valuable part."
"The customization of the playbook in Splunk SOAR is very beneficial."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
 

Cons

"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet's tech support overall is not great when they are at their best."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"Fortinet FortiSOAR should improve its analysis."
"Technical support could be improved."
"The tool's user interface is an area of concern where improvements are needed."
"The area that needs improvement is integration with multiple third-party vendors."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"The scalability could be better."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"The algorithm and machine learning have room for improvement and can be more user-friendly."
"Unfortunately, not all of our analysts are iPhone users or iOS users. The mobile app is only supported on iOS. Our analysts who have Android do not have that benefit. That would be a nice thing to have so that we can have it across the board and not just for iOS."
"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."
"The cost of Splunk SOAR has room for improvement."
"I haven't had any issues with the solution so far."
 

Pricing and Cost Advice

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is an expensive solution."
"Fortinet FortiSOAR is expensive."
"Pricing is fine compared to other solutions."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"The licensing cost is reasonable."
"I found the price of Splunk SOAR to be good."
"Splunk SOAR is an expensive solution for an organization of our size."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The cost is high and the licensing is on an annual basis."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Healthcare Company
8%
Government
6%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
 

Also Known As

CyberSponse, FortiSOAR
Phantom
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Find out what your peers are saying about Fortinet FortiSOAR vs. Splunk SOAR and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.