Fortinet FortiSOAR vs Splunk SOAR comparison

Why PeerSpot?

Fortinet and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. Fortinet is ranked #7 with an average rating of 8.3, while Splunk is ranked #1 with an average rating of 8.2. Additionally, 73% of Fortinet users are willing to recommend the solution, compared to 92% of Splunk users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Fortinet FortiSOAR and Splunk SOAR compete in the security operations category, with Splunk having the edge due to its extensive feature set which is highly valued for comprehensive functionality.

Features: Fortinet FortiSOAR includes customizable dashboards, integrations, and a dynamic case management feature, offering valuable tools for tailored security environments. Splunk SOAR excels with powerful automation capabilities, expansive integration options, and a mature orchestration module, enhancing incident response management.

Room for Improvement: Fortinet FortiSOAR could improve by enhancing its AI integration, expanding its playbook capabilities, and reducing the complexity of configuration. Splunk SOAR could benefit from optimizing its resource consumption, improving support for non-ITSM processes, and simplifying playbook creation to be more user-friendly.

Ease of Deployment and Customer Service: Fortinet FortiSOAR provides flexible deployment models and responsive customer service, facilitating smoother setup for users needing support. Splunk SOAR, on the other hand, offers a structured deployment process and extensive resources, standing out with thorough guidance and documentation.

Pricing and ROI: Fortinet FortiSOAR typically presents lower initial setup costs, appealing to budget-conscious buyers and showing strong ROI via efficient scalability. Splunk SOAR has a higher setup cost but users find it justifiable due to its robust features, which contribute to a strong ROI, emphasizing its comprehensive functionality.

To learn more, read our detailed Fortinet FortiSOAR vs. Splunk SOAR Report (Updated: September 2026).

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Featured Reviews

AdityaDesai

Solutions Architect at ProArch

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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VIJAICYRIAC

Director at Movate

Automated playbooks have reduced response times and provided deeper threat analytics

The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

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Vikash Kushwaha

Full-Stack Software Engineer at mindpathtech

Automated playbooks have transformed incident response and now protect critical services

The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."

"Torq has definitely changed the day-to-day experience for our security analysts, as they feel more excited and feel that Torq interface and workflow allow them to build things themselves."

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Torq offers the best feature through integration with AI."

"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."

"The most valuable features of Torq for me are its drag-and-drop workflow automation, extensive integrations, and AI-powered alert summaries."

"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."

More Torq pros

"The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies."

"Generally, the tool helps just automating a lot of manual load or repetitive tasks."

"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."

"The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights."

"The fabrication, management, and communication across a single platform is beautiful."

"The solution is easy to implement and includes 450 built-in connectors."

"It has a quick detection and response time."

"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."

More Fortinet FortiSOAR pros

"Splunk SOAR has helped me reduce manual work and improve the speed of incident response, and automating alert enrichment and repetitive investigation steps allows analysts to focus more on actual investigation and high-priority incidents."

"We decided to use Splunk SOAR because it's a powerful, reliable engine that has significantly improved our SOC operations, especially in terms of incident response time and scaling features."

"In terms of time savings in threat responses, as a team, we save more than 30%, estimated around 30-40%."

"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."

"The most valuable feature of Splunk is a very flexible integration with other tools, it is very user friendly and not very complicated compared to other products in the market, it integrates with most of the endpoints, the documentation is great, and since it is cloud-based there is a lot of flexibility."

"The most valuable features include a visual playbook editor with a drag-and-drop workflow builder that makes it very easy to design playbooks without writing everything from scratch."

"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."

"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."

More Splunk SOAR pros

Cons

"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."

"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."

"Regarding the pricing of Torq, I would say it is expensive."

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

More Torq cons

"The solution doesn't connect well with the network devices."

"The solution doesn't connect well with the network devices, with FortiNAC. It's also a very expensive product and I've found that the Fortinet engineers don't have much experience with the product and they require training, particularly when dealing with enterprise organizations."

"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."

"The licensing model could be better."

"The area that needs improvement is integration with multiple third-party vendors."

"Technical support could be improved."

"The solution lacks proper documentation, so we have to test and trial each playbook and integration."

"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."

More Fortinet FortiSOAR cons

"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."

"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."

"Splunk SOAR can be improved by simplifying certain aspects of the Automation Broker. The Automation Broker is utilized to connect to any on-premises security controls, but the primary challenge is that installing it on Linux is quite difficult."

"The gap for improvement I see is response time because it takes a lot of time to have a response from them."

"I would rate Splunk Phantom a seven out of 10."

"The technical support for the Splunk SIEM solution was average."

"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."

"Overall, this product is fairly good but it's not quite mature yet. It needs some enhancement and some stabilization in some areas."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"The solution offers both licensing and subscription models that are similar in price to other products."

"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."

"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."

"Fortinet FortiSOAR is expensive."

"Pricing is fine compared to other solutions."

"Fortinet FortiSOAR is an expensive solution."

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."

"The tool is not cheap."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"I found the price of Splunk SOAR to be good."

"I don't know the exact price, but for my region, it is very expensive."

"The cost is high and the licensing is on an annual basis."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"Splunk SOAR is more expensive compared to other options for SOAR."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Outsourcing Company

11%

Comms Service Provider

11%

Manufacturing Company

10%

Financial Services Firm

13%

Outsourcing Company

Comms Service Provider

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

11%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	7
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	54

Questions from the Community

What needs improvement with Torq?

What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...

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What is your primary use case for Torq?

My main use case for Torq is for managing IT services and providing faster response.

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What advice do you have for others considering Torq?

I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...

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What is your experience regarding pricing and costs for Fortinet FortiSOAR?

The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...

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What needs improvement with Fortinet FortiSOAR?

Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...

See all answers

What is your primary use case for Fortinet FortiSOAR?

I have been working in my field for almost four years, but right now I am not using it because my current company is ...

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

I am from the technical part of the organization.

See all answers

What needs improvement with Splunk Phantom?

The steep learning curve for custom playbooks requires solid Python and API familiarity, and there are some issues se...

See all answers

What is your primary use case for Splunk Phantom?

The main use case that I have been using, and many customers are asking for, is automation, specifically automated al...

See all answers

Comparisons

Tines vs Torq

Compared 22% of the time

Blink Ops vs Torq

Compared 12% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 9% of the time

Dropzone AI vs Torq

Compared 8% of the time

Google Security Operations vs Torq

Compared 3% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Fortinet FortiSOAR

Compared 21% of the time

Securonix SOAR vs Fortinet FortiSOAR

Compared 9% of the time

D3 Security vs Fortinet FortiSOAR

Compared 5% of the time

Playbooks vs Fortinet FortiSOAR

Compared 5% of the time

Microsoft Sentinel vs Fortinet FortiSOAR

Compared 3% of the time

More Fortinet FortiSOAR Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 10% of the time

Tines vs Splunk SOAR

Compared 8% of the time

VMware Carbon Black Cloud vs Splunk SOAR

Compared 7% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 6% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

October 2026

Download Torq product report

Buyer's Guide

Fortinet FortiSOAR

November 2026

Download Fortinet FortiSOAR product report

Buyer's Guide

Splunk SOAR

October 2026

Download Splunk SOAR product report

Also Known As

No data available

CyberSponse, FortiSOAR

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Fortinet FortiSOAR offers a comprehensive platform for automating and managing security operations. It streamlines cyber incident response and integrates with existing security systems for effective threat detection and remediation.

FortiSOAR is designed to enhance security operations through its automation capabilities and seamless platform integration. Its playbooks allow for quick response and efficient policy application, simplifying incident management and network security tasks. The centralized analytics and intuitive dashboards support threat intelligence management and workflow automation. Despite its benefits, FortiSOAR has areas for improvement, such as third-party integration, user-friendliness, and a high learning curve which affects playbook creation. Documentation and technical support need enhancement to facilitate better user experience, along with refining its pricing model and improving orchestration with network devices.

What are the top features of Fortinet FortiSOAR?

Playbooks: Enable rapid response and streamlined policy application.
Centralized Analytics: Provides comprehensive insights for effective threat management.
Automation Support: Simplifies incident management and network security tasks.
Integration: Offers seamless connectivity with diverse platforms via built-in connectors.
User-Friendly Dashboards: Facilitates intuitive navigation and display of essential data.

What benefits or ROI should users look for in reviews?

Reduced Human Error: Automates tasks like incident validation and IP blocking.
Enhanced Threat Intelligence: Improves security through SIEM compatibility and comprehensive monitoring.
Streamlined Workflows: Automates processes like ticket processing and system isolation.

Fortinet FortiSOAR is utilized across industries for its ability to manage security operations and case management efficiently. In sectors such as finance and healthcare, FortiSOAR automates responses to cyber threats, aiding in compliance and data protection. Its integration with security technologies supports robust threat intelligence, vital for sectors that process sensitive information.

Fortinet

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

Recorded Future, Blackstone

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

September 2026

Free Report: Fortinet FortiSOAR vs. Splunk SOAR

Find out what your peers are saying about Fortinet FortiSOAR vs. Splunk SOAR and other solutions. Updated: September 2026.

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