Palo Alto Networks Cortex XSOAR and Tines compete in the security orchestration, automation, and response (SOAR) solutions category. Tines has an advantage due to its flexible automation features, while Cortex XSOAR offers a comprehensive suite of integrated security tools.
Features: Cortex XSOAR provides extensive integrative security features including advanced incident management, robust threat intelligence services, and a vast range of security tool integrations. Tines offers intuitive automation capabilities, customizable security operations without extensive coding knowledge, and streamlined workflows to enhance efficiency.
Ease of Deployment and Customer Service: Cortex XSOAR is deployed in complex environments requiring customization and service management, complemented by extensive customer support networks. Tines offers a straightforward setup with less intensive deployment efforts and rapid customer support for swift onboarding and usability.
Pricing and ROI: Cortex XSOAR has higher initial setup costs, delivering significant ROI for large-scale operations with extensive functionalities. Tines offers budget-friendly pricing suitable for smaller teams, focusing on efficient capabilities and quick ROI with lower upfront expenses.
Product | Market Share (%) |
---|---|
Palo Alto Networks Cortex XSOAR | 9.7% |
Tines | 7.3% |
Other | 83.0% |
Company Size | Count |
---|---|
Small Business | 19 |
Midsize Enterprise | 8 |
Large Enterprise | 24 |
Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.
Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.
Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.
The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.
Benefits of Palo Alto Networks Cortex XSOAR
Some of Palo Alto Networks Cortex XSOAR’s benefits include:
Reviews from Real Users
Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.
Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
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