A lot of people are using the solution to meet the compliance side of things, as opposed to using the genuine solution. A lot of people are saying, "Hey, this has a lot of brand behind it and has a lot of documentation." That, and you can hire someone out of the box to work with it, as opposed to say CrowdStrike which just purchased an XDR not long ago. In the case of that product, it's going to be a struggle for people to find someone who knows that XDR really well out of the box without training. I'd say a lot of clients are primarily looking for a product from the ease of use side.
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
