Palo Alto Networks Cortex XSOAR and Splunk SOAR compete in the security orchestration, automation, and response (SOAR) category. Cortex XSOAR appears to have an advantage in integration depth and playbook creation, while Splunk SOAR is noted for its user-friendly interface and comprehensive pre-built integrations.
Features: Palo Alto Networks Cortex XSOAR is recognized for its extensive integration library, making it highly versatile in connecting with various systems. It offers advanced security and automation features, which are critical in complex environments, alongside customizable playbooks that enhance tailored incident response management. Splunk SOAR is distinguished by its versatile automation capabilities and seamless integration with an array of security and IT applications, making playbook development straightforward and user-friendly, thus enhancing the user experience.
Room for Improvement: Cortex XSOAR could benefit from enhancements in its documentation, a more streamlined setup process, and flexible pricing models. Some users note the complexity in deployment and integration challenges. Splunk SOAR faces critiques on its high pricing, scalability issues, and user interface challenges. Its integration with non-security solutions is limited, which, along with some configuration complexities, has been highlighted by users.
Ease of Deployment and Customer Service: Cortex XSOAR and Splunk SOAR are deployable on public cloud, private cloud, and on-premises environments. Users prefer Cortex XSOAR for on-premises setups, while Splunk SOAR demonstrates more flexibility with hybrid cloud deployments. Customer service for Cortex XSOAR receives mixed feedback, with some delays reported despite designated team responsiveness. Splunk SOAR is generally well-regarded for its support, though users suggest improvements in documentation and support channels.
Pricing and ROI: Both Cortex XSOAR and Splunk SOAR are viewed as expensive, with considerable price increases noted post-acquisition of Palo Alto. While Palo Alto offers discounts for repeat customers, its high cost is often justified by its feature set. Splunk SOAR’s pricing based on user count can be challenging for smaller organizations, though it offers good value considering its capabilities. Both solutions are praised for delivering solid ROI by reducing time and labor costs in security operations, but budget constraints should be evaluated based on specific SOC needs and maturity.
Their support has been better than Anomali's and they are more responsive.
Splunk's technical support is very good and generally not needed often due to the stable environment.
The scalability of Palo Alto Networks Cortex XSOAR supports our growth and security needs because we can integrate various tools and continuously add more capability.
It can be extended and adapted as necessary.
Splunk SOAR provides a stable environment and technology.
The deployment requires integration and the development of integration modules.
One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quickly we can access the information needed for investigation.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.
Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.
Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.
The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.
Benefits of Palo Alto Networks Cortex XSOAR
Some of Palo Alto Networks Cortex XSOAR’s benefits include:
Reviews from Real Users
Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.
Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.
Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.
Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.
Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.
Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.
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