We performed a comparison between SECDO Platform and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The product's initial setup phase is very easy."
"The stability is very good."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
"They're highly stable in comparison with other solutions I have."
"Integration and scalability are the most valuable."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Detections could be improved."
"The dashboard isn't easy to access and manage."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The price should be reduced in order to be more competitive in the market."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
"Training and education for both partner and customer, including product marketing need to be improved."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"Additionally, it is complex to use, and the pricing should be improved."
Earn 20 points
SECDO Platform is ranked 9th in Security Incident Response while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. SECDO Platform is rated 9.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". SECDO Platform is most compared with Fortinet FortiSOAR and Palo Alto Networks Cortex XSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
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