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SECDO Platform vs VMware Carbon Black Cloud comparison

Palo Alto Networks and VMware are both solutions in the Security Incident Response category. Palo Alto Networks is ranked #10, while VMware is ranked #6 with an average rating of 8.0. Palo Alto Networks holds a 1.9% mindshare in IRP, compared to VMware’s 7.1% mindshare. Additionally, 75% of Palo Alto Networks users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.
SECDO Platform
Read 3 SECDO Platform reviews
  • 172 Views
  • 34 Comparison Views
75% willing to recommend
VMware Carbon Black Cloud
Read 18 VMware Carbon Black Cloud reviews
  • 173 Views
  • 134 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

SECDO Platform and VMware Carbon Black Cloud are compared on user reviews regarding features, improvements, deployment, and pricing. SECDO Platform seems to excel in some areas, while VMware Carbon Black Cloud may offer superior overall value based on user reviews.

Features: SECDO Platform users appreciate its advanced correlation capabilities, automated incident response, and ease of use. VMware Carbon Black Cloud users highly value its real-time threat detection, prevention features, and comprehensive security options.

Room for Improvement: SECDO Platform users suggest better integration with third-party tools, enhanced scalability, and improved reporting features. VMware Carbon Black Cloud users indicate a need for improved system performance, reduced false positives, and better user interface.

Ease of Deployment and Customer Service: SECDO Platform is praised for its straightforward deployment process and responsive customer service. VMware Carbon Black Cloud users find deployment to be moderately challenging but appreciate the helpful customer service.

Pricing and ROI: SECDO Platform is seen as cost-effective with a satisfactory ROI. VMware Carbon Black Cloud, although considered pricier, is viewed as worth the investment due to its robust features.

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Buyer's Guide
SECDO Platform vs. VMware Carbon Black Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
 

Categories and Ranking

SECDO Platform
Ranking in Security Incident Response
10th
Ranking in Endpoint Detection and Response (EDR)
69th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Ranking in Security Incident Response
6th
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Security Incident Response category, the mindshare of SECDO Platform is 1.9%, down from 2.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 7.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response
 

Featured Reviews

reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
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Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
See all answers
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
See all answers
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
See all answers
 

Comparisons

Palo Alto Networks Cortex XSOAR vs SECDO Platform Logo
Palo Alto Networks Cortex XSOAR vs SECDO Platform
Compared 58% of the time
Fortinet FortiSOAR vs SECDO Platform Logo
Fortinet FortiSOAR vs SECDO Platform
Compared 42% of the time
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Splunk SOAR vs VMware Carbon Black Cloud Logo
Splunk SOAR vs VMware Carbon Black Cloud
Compared 30% of the time
Rapid7 InsightIDR vs VMware Carbon Black Cloud Logo
Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 28% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 23% of the time
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 19% of the time
More VMware Carbon Black Cloud Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
April 2025
SECDO Platform reportDownload SECDO Platform product report
Buyer's Guide
VMware Carbon Black Cloud
April 2025
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

SECDO enables security teams to identify and remediate incidents fast. Using thread-level endpoint monitoring and causality analytics, SECDO provides visibility into every endpoint along with the context necessary for understanding whether a suspicious activity is a genuine threat. Unique deception techniques force threats like ransomware out into the open early, and trigger automated containment and remediation.

SECDO provides the most intuitive investigation experience available so you can quickly unravel complex incidents across the organization.  You can investigate incidents detected by SECDO as well as alerts from the SIEM. SECDO visualizes the attack chain so you immediately understand the “who, what, where, when and how” behind the incident. Then, based on an analysis of exactly how endpoints were compromised, SECDO surgically remediates the incident with minimum user impact.

Palo Alto Networks
Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
VMware
 

Sample Customers

Valley National Bank, IDT Corporation
ALLETE belk
Buyer's Guide
SECDO Platform vs. VMware Carbon Black Cloud
April 2025
Free Report: SECDO Platform vs. VMware Carbon Black Cloud
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