Try our new research platform with insights from 80,000+ expert users

Fortinet FortiSOAR vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of June 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.5%, up from 3.1% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 10.8%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"It has a quick detection and response time."
"The reputation of the brand is very good."
"The solution is easy to implement and includes 450 built-in connectors."
"The playbook and the dashboard of FortiSOAR are really informative."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"The product’s stability is good."
"It is quite scalable. I would rate it a ten out of ten."
"The most valuable features are simplicity and ease of integration."
"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
"It is a scalable solution."
"I am satisfied with the product overall."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
 

Cons

"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution’s pricing could be improved."
"The tool's user interface is an area of concern where improvements are needed."
"The technology and integrations are important so should continue to be enhanced."
"The ease of playbook creation on FortiSOAR needs improvement."
"The area that needs improvement is integration with multiple third-party vendors."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"There should be an on-premise version available for customers to have different choices."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The configuration of the solution could improve it is difficult."
"The user interface could be a bit better."
"Its dashboard features need improvement."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
 

Pricing and Cost Advice

"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is an expensive solution."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is expensive."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The solution offers both licensing and subscription models that are similar in price to other products."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution's pricing needs improvement."
"The solution is based on an annual licensing model that is expensive."
"It is expensive."
"There is a perception that it is priced very high compared to other solutions."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
857,585 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Healthcare Company
7%
Government
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
For Palo Alto Networks Cortex XSOAR, there is always room for improvement. One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quic...
 

Also Known As

CyberSponse, FortiSOAR
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Fortinet FortiSOAR vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.