Fortinet FortiSOAR vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortinet FortiSOAR and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.

Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortinet FortiSOAR vs. Palo Alto Networks Cortex XSOAR Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware.""It has basic out-of-the-box integrations with multiple log sources.""It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment.""Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment.""Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing""I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response.""It has a lot of great features.""Its inbuilt Kusto Query Language is a valuable feature. It provides the flexibility needed to leverage advanced data analytics rules and policies and enables us to easily navigate all our security events in a single view. It helps any user easily understand the data or any security lags in their data and applications."

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"It has a quick detection and response time.""The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate.""It's great that the solution is integrated with FortiAnalyzer.""The solution is easy to implement and includes 450 built-in connectors.""The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies.""The initial setup is straightforward.""The reputation of the brand is very good.""It is a scalable solution...The implementation phase of the product was not tough or difficult."

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"The most valuable features are simplicity and ease of integration.""It was useful as a ticketing tool.""The most valuable feature is automation.""The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features""It’s easy to install.""What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used.""It is a scalable solution.""The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."

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Cons
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization.""Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise.""Azure Sentinel will be directly competing with tools such as Splunk or Qradar. These are very established kinds of a product that have been around for the last seven, eight years or more.""Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools.""Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc.""It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more.""If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients.""I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."

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"Fortinet FortiSOAR should improve its analysis.""The area that needs improvement is integration with multiple third-party vendors.""The solution doesn't connect well with the network devices.""Fortinet's tech support overall is not great when they are at their best.""Fortinet FortiSOAR should add more documentation for some use cases.""I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it.""Fortinet FortiSOAR's dashboard is not easy to understand.""The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."

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"The user interface could be a bit better.""XSOAR could have more integration options.""In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening.""It is been decommissioned by Palo Alto.""Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly.""The tool’s multi-tenancy feature must be improved.""The formats are not compatible, are readily not available, and are not readable.""There is room for improvement in terms of the pricing model."

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Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "Pricing is fine compared to other solutions."
  • "The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
  • "The solution offers both licensing and subscription models that are similar in price to other products."
  • "Considering all the features of Fortinet FortiSOAR, I think it has a good price."
  • "If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
  • "Fortinet FortiSOAR is expensive."
  • "Fortinet FortiSOAR is an expensive solution."
  • More Fortinet FortiSOAR Pricing and Cost Advice →

  • "There is a perception that it is priced very high compared to other solutions."
  • "From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
  • "There is a yearly license required for this solution and it is expensive."
  • "It is approx $10,000 or $20,000 per year for two user licenses."
  • "When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
  • "The price of Palo Alto Networks Cortex XSOAR is expensive."
  • "The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
  • "The solution is based on an annual licensing model that is expensive."
  • More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies.
    Top Answer:Fortinet FortiSOAR's dashboard is not easy to understand.
    Top Answer:The most valuable feature is its capability to automate responses and collect information for any security event before… more »
    Top Answer:It's expensive, but the value it offers makes it worthwhile.
    Top Answer:There is room for improvement in support. The response time could be faster.
    Comparisons
    Also Known As
    Azure Sentinel
    CyberSponse, FortiSOAR
    Demisto Enterprise, Cortex XSOAR, Demisto
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Fortinet FortiSOAR (Security Orchestration, Automation, and Response) is a comprehensive security operations platform created to help SOC teams effectively respond to the growing volume of alarms, repetitive manual tasks, and resource shortage. This patented and customizable security operations workbench provides companies with automated playbooks, incident triaging, and real-time remediation to identify, defend, and counter threats. FortiSOAR effortlessly integrates with more than 350 security products and performs more than 3,000 actions to increase SOC team productivity. With this solution, response times are accelerated, containment is simplified, and mitigation times are cut from hours to seconds.

    Fortinet FortiSOAR Features

    Fortinet FortiSOAR has many valuable key features. Some of the most useful ones include:

    • Streamlined, role-based incident management: With the help of FortiSOAR's Enterprise Role-Based Incident Management solution, businesses can handle sensitive data in accordance with SOC rules and guidelines while maintaining strong field level role-based access control.
    • Visual Playbook Builder: FortiSOAR's Visual Playbook Designer enables SOC teams to efficiently create, build, debug, control, and deploy playbooks.
    • Truly multi-tenant: FortiSOAR is a truly distributed multi-tenant solution with a scalable, resilient, secure, and distributed architecture that enables MSSPs to offer MDR-like services while supporting operations in regional and global SOC environments.

    Fortinet FortiSOAR Benefits

    There are many benefits to implementing Fortinet FortiSOAR. Some of the biggest advantages the solution offers include:

    • Manage security alerts, incidents, indicators, assets, and tasks using a streamlined, user-friendly GUI.
    • By eliminating false positives and concentrating solely on the important alerts, the SOC team can work more productively.
    • Track ROI, MTTD, and MTTR with configurable reports and dashboards.
    • Automate using the Visual Playbook Designer's 3,000+ actions for automated workflows and connections and 350+ security platform integrations.
    • Reduce human error by using concise, auditable playbooks and custom modules to handle constantly changing investigative requirements.
    • From a single, collaborative console, scale your network security solution with a multi-tenant distributed architecture.
    • Detect real threats with automatic false positive filtering and forecast similar threats and campaigns with FortiSOAR's ML-powered recommendation engine.
    • Reduce repetitive activities by using automation, incident correlation, threat intelligence, and vulnerability data.
    • Utilize the built-in Incident War Room to streamline crisis management and collaborative P1 incident investigations.
    • Reduce the time it takes to find security incidents from hours to seconds.
    • Use the FortiSOAR mobile app to keep informed and make important decisions while you're on the go.
    • Utilizing the Connector Builder Wizard, you can quickly create and edit connectors within the product's user interface.
    • Flexible deployment options: VM, hosted, or cloud. Available on FortiCloud, AWS, Azure, and as management extensions on FAZ/FMG.

    Reviews from Real Users

    Another PeerSpot reviewer, a Vice President of Global Technology Infrastructure Automation at a financial services firm, notes of the product, “The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights.”

    Zaidoon A., sales product manager at Nourneti, writes, “I like that the solution is integrated with FortiAnalyzer. The solution is scalable. The solution is stable.”

    Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.

    Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.

    Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.

    The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.


    Benefits of Palo Alto Networks Cortex XSOAR

    Some of Palo Alto Networks Cortex XSOAR’s benefits include:

    • The ability to have all of your data collected in a single location. Valuable time can be saved now that everything that security analysts need to know in order to diagnose and react to threats has been centralized.
    • Security operations center tasks can be automated. This allows you to assign management and analyst staff to the most essential tasks. The effectiveness of your organization will be increased, which will result in a rise in your company’s overall security and productivity.
    • Many kinds of data can be stitched together by this platform. Network, endpoint, cloud, and identity data can be combined to offer a more complete picture of the threats that are discovered.
    • Integrated threat intelligence management can notify you about threats in real time. Now you can diagnose and address issues as they arise. You can also assign values to the threats so that your resources are being used in the most effective manner possible.


    Reviews from Real Users

    Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.

    Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Information Not Available
    Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Comms Service Provider8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company29%
    Financial Services Firm14%
    University14%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government8%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm21%
    Security Firm11%
    Retailer11%
    Educational Organization11%
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company12%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    REVIEWERS
    Small Business55%
    Midsize Enterprise18%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    REVIEWERS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    Buyer's Guide
    Fortinet FortiSOAR vs. Palo Alto Networks Cortex XSOAR
    March 2024
    Find out what your peers are saying about Fortinet FortiSOAR vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 11 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 39 reviews. Fortinet FortiSOAR is rated 7.4, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Fortinet FortiSOAR writes "A stable solution that has a number of available connectors and is simple to automate". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Fortinet FortiSOAR is most compared with Splunk SOAR, ServiceNow Security Operations, Swimlane, Cisco SecureX and D3 Security, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Swimlane, IBM Resilient and ServiceNow Security Operations. See our Fortinet FortiSOAR vs. Palo Alto Networks Cortex XSOAR report.

    See our list of best Security Orchestration Automation and Response (SOAR) vendors.

    We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.