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Palo Alto Networks Cortex XSOAR Pros

JP
Cyber Security Engineer / Cyber Investigation / Incident Handler at a government with 5,001-10,000 employees
Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker.
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ML
Splunker, Networking and E-Mail Security Architect, Engineer and Guru at a healthcare company with 10,001+ employees
It has an extensive list of integrations that are available out of the box which makes it easy to start.
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reviewer1285209 - PeerSpot reviewer
Tech Lead at a tech services company with 1,001-5,000 employees
The automation is excellent.
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Buyer's Guide
Palo Alto Networks Cortex XSOAR
September 2022
Learn what your peers think about Palo Alto Networks Cortex XSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.
DL
Sales engineer at MUK
They have a portal where you can find any kind of integration that you need.
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Donald Keeber - PeerSpot reviewer
President at Margate Net
I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place.
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SB
Vice President Global Technology Infrastructure Automation at a financial services firm with 10,001+ employees
The solution is very reliable.
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RP
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company with 51-200 employees
The pricing is very good.
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Darshil Sanghvi - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees
The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information.
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Shubham Agarwal - PeerSpot reviewer
Network Security Engineer at a tech services company with 201-500 employees
The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work.
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DL
Senior Information Technology Support Engineer at TSCNET Services GmbH
It’s easy to install.
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Palo Alto Networks Cortex XSOAR Cons

JP
Cyber Security Engineer / Cyber Investigation / Incident Handler at a government with 5,001-10,000 employees
In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening.
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ML
Splunker, Networking and E-Mail Security Architect, Engineer and Guru at a healthcare company with 10,001+ employees
I would love to see more flexibility on what we can display and design on the dashboards.
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reviewer1285209 - PeerSpot reviewer
Tech Lead at a tech services company with 1,001-5,000 employees
When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot.
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Buyer's Guide
Palo Alto Networks Cortex XSOAR
September 2022
Learn what your peers think about Palo Alto Networks Cortex XSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.
DL
Sales engineer at MUK
It's only one cloud right now. It might be helpful for some companies to have an on-premies option.
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Donald Keeber - PeerSpot reviewer
President at Margate Net
I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it.
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SB
Vice President Global Technology Infrastructure Automation at a financial services firm with 10,001+ employees
The solution is very expensive.
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RP
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company with 51-200 employees
The user interface could be a bit better.
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Darshil Sanghvi - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees
There should be an on-premise version available for customers to have different choices.
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Shubham Agarwal - PeerSpot reviewer
Network Security Engineer at a tech services company with 201-500 employees
For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added.
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DL
Senior Information Technology Support Engineer at TSCNET Services GmbH
The integration could be better. Cortex, for example, does not work with iPhone.
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Buyer's Guide
Palo Alto Networks Cortex XSOAR
September 2022
Learn what your peers think about Palo Alto Networks Cortex XSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.