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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Fortinet FortiSOAR can be automated for network security purposes with quick detection and response time.
The initial setup of Fortinet FortiSOAR is straightforward and easy to implement with 450 built-in connectors.
Fortinet FortiSOAR is scalable, with a valuable feature being its number of available connectors and simplicity in automation.
The playbook feature in Fortinet FortiSOAR allows easy integration of all data ingestions into a single platform.
Fortinet FortiSOAR efficiently automates manual tasks and repetitive workloads, enhancing operational efficiency.

CONS

Fortinet FortiSOAR needs improvement in integration with multiple third-party vendors.
Technical support could be enhanced.
Documentation and use case examples are lacking.
The pricing could be improved.
Ease of playbook creation requires enhancements and faster response for execution.
 

Fortinet FortiSOAR Pros review quotes

DejanBlagojevic - PeerSpot reviewer
Nov 28, 2022
The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it.
Ahmad Bin Zaini - PeerSpot reviewer
Sep 11, 2024
Generally, the tool helps just automating a lot of manual load or repetitive tasks.
MT
Nov 19, 2024
The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards.
Learn what your peers think about Fortinet FortiSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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TamimKhan - PeerSpot reviewer
Aug 4, 2023
It is a scalable solution...The implementation phase of the product was not tough or difficult.
MY
May 20, 2025
My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
reviewer1480533 - PeerSpot reviewer
Jul 2, 2021
The initial setup is straightforward.
Shahriar Atique - PeerSpot reviewer
Nov 10, 2022
The solution is easy to implement and includes 450 built-in connectors.
Manjeet Yadav - PeerSpot reviewer
Aug 9, 2020
It has a quick detection and response time.
Yesehak Berhanu - PeerSpot reviewer
May 13, 2024
Fortinet FortiSOAR is a very interactive and user-friendly solution.
Yashas P - PeerSpot reviewer
Jun 12, 2024
The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform.
 

Fortinet FortiSOAR Cons review quotes

DejanBlagojevic - PeerSpot reviewer
Nov 28, 2022
Fortinet's tech support overall is not great when they are at their best.
Ahmad Bin Zaini - PeerSpot reviewer
Sep 11, 2024
The tool's user interface is an area of concern where improvements are needed.
MT
Nov 19, 2024
FortiSOAR needs to improve the response time for executing playbooks.
Learn what your peers think about Fortinet FortiSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
TamimKhan - PeerSpot reviewer
Aug 4, 2023
The UI design of the solution needs to be changed since it can get difficult for a newbie to operate.
MY
May 20, 2025
We need more fine-tuning for ChatGPT, especially when creating connectors.
reviewer1480533 - PeerSpot reviewer
Jul 2, 2021
Technical support could be improved.
Shahriar Atique - PeerSpot reviewer
Nov 10, 2022
The technology and integrations are important so should continue to be enhanced.
Manjeet Yadav - PeerSpot reviewer
Aug 9, 2020
The area that needs improvement is integration with multiple third-party vendors.
Yesehak Berhanu - PeerSpot reviewer
May 13, 2024
The solution’s pricing could be improved.
Yashas P - PeerSpot reviewer
Jun 12, 2024
The solution lacks proper documentation, so we have to test and trial each playbook and integration.