We performed a comparison between Forcepoint ONE and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The platform's feature that has been most beneficial for our web security is its capability to replicate rules."
"The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly."
"The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much."
"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications."
"By default without a policy, Bitglass has the capability to notify the admin of multiple or simultaneous logins across a wide range of geographical regions."
"We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that."
"Forcepoint ONE is okay for me, and I find it a very good solution. Its most valuable feature is monitoring. Its monitoring is very good, and it can communicate with a SIEM system. I also find the DLP feature of Forcepoint ONE good."
"The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks"
"I feel that it is a user-friendly product that provides quick response to users."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"It's a very stable solution."
"The security of Trend Micro Web Security is good."
"The solution's technical support team is responsive."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"We find the advanced license for the DLP to be particularly useful with this product."
"It's a stable solution."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative."
"We encounter challenges in determining whether certain features for blocking certain file types or preventing automatic downloads are functioning correctly."
"Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible with the core product. That's what they're working towards and that's where we're seeing the advancements."
"Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help."
"One area for improvement in Forcepoint ONE is that you'll need more training to install the solution yourself. I practiced in a laboratory and I needed more technical information to do the installation."
"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge."
"Bitglass integration with some IDP providers needs improvement."
"Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"The installation is a little bit complex."
"Setup isn't very straightforward. You must have a certified technical engineer."
"I would like to see better scalability and better performance."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The stability of the product is an area of concern where improvements are required."
"The product should be more secure and stable. It is also not flexible."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
Forcepoint ONE is ranked 23rd in Secure Web Gateways (SWG) with 10 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Forcepoint ONE is rated 8.4, while Trend Micro Web Security is rated 7.8. The top reviewer of Forcepoint ONE writes "Gives us another layer of protection when it comes to end users; an extra set of eyes and ears". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Forcepoint ONE is most compared with Netskope , Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Forcepoint Secure Web Gateway and Cisco ISE (Identity Services Engine), whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Umbrella, Forcepoint Secure Web Gateway and Fortinet FortiProxy. See our Forcepoint ONE vs. Trend Micro Web Security report.
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