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Forcepoint ONE vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Forcepoint ONE
Ranking in Secure Web Gateways (SWG)
21st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Cloud Access Security Brokers (CASB) (11th), Secure Access Service Edge (SASE) (14th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of June 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.6% compared to the previous year. The mindshare of Forcepoint ONE is 1.7%, up from 1.1% compared to the previous year. The mindshare of Zscaler Internet Access is 15.1%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Edwin Eze-Osiago - PeerSpot reviewer
Easy to deploy, stable, and scalable
Bitglass integration with some IDP providers needs improvement. Currently, the solution is not compatible with Azure AD for third-party authentication. The fraud proxy in the SmartEdge agent is not compatible with Forcepoint DLP or a web hybrid agent. I would like the developers to consolidate multiple agents across systems for better integration.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The console is cloud-based, which is something I really appreciate."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that."
"By default without a policy, Bitglass has the capability to notify the admin of multiple or simultaneous logins across a wide range of geographical regions."
"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications."
"The control of web access by category is very effective."
"The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios."
"Forcepoint ONE is okay for me, and I find it a very good solution. Its most valuable feature is monitoring. Its monitoring is very good, and it can communicate with a SIEM system. I also find the DLP feature of Forcepoint ONE good."
"The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much."
"The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"Overall, we're very happy with our product."
"​After a proper implementation, the maintenance is very low.​"
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"It is easy to set up the solution."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Its pricing could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"File integrity monitoring would be very advantageous as an additional feature."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I need control over access to web WhatsApp, which the solution cannot resolve yet."
"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge."
"Bitglass integration with some IDP providers needs improvement."
"There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated."
"In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative."
"We encounter challenges in determining whether certain features for blocking certain file types or preventing automatic downloads are functioning correctly."
"The solution's integration with other products needs improvement."
"One area for improvement in Forcepoint ONE is that you'll need more training to install the solution yourself. I practiced in a laboratory and I needed more technical information to do the installation."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Cloud App’s database should be improved."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"There are a few features that are not compatible with the Azure cloud."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"They could provide more time for the onboarding the training of an IT person."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance."
"Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."
"The licensing cost for Forcepoint ONE would depend on the features, but the pricing is very competitive here in Brazil. The solution offers a good price, and I would rate it a three or a four in terms of pricing. I don't have information on whether there are additional costs apart from the standard licensing fees for Forcepoint ONE."
"The product is reasonably priced compared to other vendors. I rate the pricing a two or three."
"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it."
"When considering only the cost, the solution may appear to be costly; however, when evaluated in terms of commercial value, Bitglass is not expensive."
"Our monthly fee is around R3000."
"It is costlier than other solutions."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The tool is moderately priced."
"The pricing for Zscaler Internet Access could be made cheaper."
"The price is competitive. It's not cheap and it's not expensive."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
13%
Government
11%
Manufacturing Company
6%
Computer Software Company
15%
Educational Organization
14%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Forcepoint ONE?
The platform's feature that has been most beneficial for our web security is its capability to replicate rules.
What is your experience regarding pricing and costs for Forcepoint ONE?
The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we ...
What needs improvement with Forcepoint ONE?
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
Bitglass
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
UNC-Charlotte
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Forcepoint ONE vs. Zscaler Internet Access and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.