Zscaler Internet Access and Forcepoint ONE compete in the cybersecurity domain, focusing on secure internet access solutions. Zscaler has the edge with better integration capabilities and threat protection, whereas Forcepoint ONE excels in data protection features.
Features: Zscaler Internet Access is known for its cloud-native architecture, offering seamless integration and scalability, comprehensive threat detection with Advanced Threat Security, and fast internet access. Forcepoint ONE provides strong compliance features, advanced data loss prevention, and detailed data analysis, catering to specific security policies and enhancing data security measures.
Room for Improvement: Zscaler could benefit from enhancing its user interface for more accessibility, improving latency management, and expanding training resources for users. Forcepoint ONE might work on streamlining its deployment process, speeding up customer support response times, and simplifying its detailed configurations to ease user burden.
Ease of Deployment and Customer Service: Zscaler boasts easy deployment with a focus on cloud-based infrastructures, requiring minimal on-premises equipment. Its customer support provides ready technical expertise. Forcepoint ONE, in contrast, has a complex deployment due to detailed configurations, and while thorough, its customer support may be slower to respond.
Pricing and ROI: Zscaler demands a higher upfront investment but promises long-term savings and improved ROI due to its scalable cloud infrastructure. Forcepoint ONE offers lower initial costs but may incur higher ongoing expenses from complex maintenance needs. The choice hinges on Zscaler's higher initial cost for better long-term savings versus Forcepoint's upfront affordability with potential future costs.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They are responsive and assist me with creating cases for any complex issues.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
The licensing and pricing were fine with no issues.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
I can access social networks but block specific platforms like Instagram and Facebook while allowing access to LinkedIn, a professional network.
It also provides enhanced inspection capabilities, including SSL decryption, while maintaining compliance with organizational security policies.
The SSL inspection also offers added security, facilitating the exchange of critical data.
Forcepoint ONE is a comprehensive cybersecurity platform that provides organizations with a unified approach to protecting their critical data and assets. It offers a range of solutions that cover everything from network security and cloud security to data protection and insider threat prevention.
With Forcepoint ONE, organizations can gain complete visibility into their security posture, identify potential threats, and take proactive measures to mitigate risks.
One of the key features of Forcepoint ONE is its ability to provide real-time visibility into user behavior across all endpoints, networks, and cloud environments. This allows organizations to quickly identify and respond to potential threats, such as insider threats or malicious activity from external actors. Additionally, Forcepoint ONE offers advanced threat intelligence capabilities that leverage machine learning and AI to detect and respond to emerging threats. Another important aspect of Forcepoint ONE is its data protection capabilities.
The platform offers a range of solutions for protecting sensitive data, including data loss prevention (DLP), encryption, and secure web gateways. These solutions help organizations ensure that their critical data is protected both at rest and in transit, regardless of where it is stored or accessed.
Forcepoint ONE is a powerful cybersecurity platform that offers a comprehensive set of solutions for protecting organizations against a wide range of threats. With its advanced threat intelligence capabilities, real-time visibility into user behavior, and robust data protection features, Forcepoint ONE is an ideal choice for organizations looking to take a proactive approach to cybersecurity.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.