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ExtraHop Reveal(x) for IT Operations vs OpenText Real User Monitoring comparison

The compared ExtraHop Networks and OpenText solutions aren't in the same category. ExtraHop Networks is ranked #14 in IOA , and holds a 3.3% mindshare in the category. OpenText is ranked #44 in APM , with an average rating of 7.7, and holds a 0.7% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,705 Views
  • 324 Comparison Views
100% willing to recommend
OpenText Real User Monitoring
Read 11 OpenText Real User Monitoring reviews
  • 1,085 Views
  • 1,020 Comparison Views
58% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ExtraHop Reveal(x) for IT Operations and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, New Relic, ScienceLogic and others in IT Operations Analytics.

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To learn more, read our detailed IT Operations Analytics Report (Updated: January 2026).
Buyer's Guide
IT Operations Analytics
January 2026
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Helped 881,928 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (71st), Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
OpenText Real User Monitoring
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ExtraHop Reveal(x) for IT Operations is designed for IT Operations Analytics and holds a mindshare of 3.3%, up 1.9% compared to last year.
OpenText Real User Monitoring, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 0.7% mindshare, up 0.2% since last year.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
ExtraHop Reveal(x) for IT Operations3.3%
Splunk Enterprise Security15.4%
Splunk AppDynamics13.6%
Other67.7%
IT Operations Analytics
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
OpenText Real User Monitoring0.7%
Dynatrace6.3%
Datadog5.3%
Other87.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Out West - PeerSpot reviewer
Out West
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Read full review
YA
Yasir Amin
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"Very easy to implement."
"The technical support is good at resolving issues."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"Real User Monitor has improved our productivity."
"It is a good product."
"With the solution, you can easily access any issues in your infrastructure."
More OpenText Real User Monitoring pros
 

Cons

"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Network visibility is something that needs to be improved."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"The product needs more R&D to make it easier and more compatible with other software."
"The solution's technical support presents a lot of issues with too many delays."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"This technology is considered to be older."
More OpenText Real User Monitoring cons
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Educational Organization
8%
Healthcare Company
7%
Manufacturing Company
11%
Performing Arts
9%
Computer Software Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
See all answers
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
See all answers
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
See all answers
 

Comparisons

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Compared 13% of the time
ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations Logo
ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations
Compared 6% of the time
NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations Logo
NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations
Compared 6% of the time
Netrounds vs ExtraHop Reveal(x) for IT Operations Logo
Netrounds vs ExtraHop Reveal(x) for IT Operations
Compared 6% of the time
LiveNX vs ExtraHop Reveal(x) for IT Operations Logo
LiveNX vs ExtraHop Reveal(x) for IT Operations
Compared 5% of the time
More ExtraHop Reveal(x) for IT Operations Competitors
LogicMonitor vs OpenText Real User Monitoring Logo
LogicMonitor vs OpenText Real User Monitoring
Compared 16% of the time
Dynatrace vs OpenText Real User Monitoring Logo
Dynatrace vs OpenText Real User Monitoring
Compared 15% of the time
Splunk AppDynamics vs OpenText Real User Monitoring Logo
Splunk AppDynamics vs OpenText Real User Monitoring
Compared 11% of the time
OpenText SiteScope vs OpenText Real User Monitoring Logo
OpenText SiteScope vs OpenText Real User Monitoring
Compared 10% of the time
New Relic vs OpenText Real User Monitoring Logo
New Relic vs OpenText Real User Monitoring
Compared 8% of the time
More OpenText Real User Monitoring Competitors
 

Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
February 2026
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
OpenText Real User Monitoring
January 2026
OpenText Real User Monitoring reportDownload OpenText Real User Monitoring product report
 

Also Known As

No data available
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Avea, Maccabi Healthcare Services, TEB
Buyer's Guide
IT Operations Analytics
January 2026
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We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.