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Epicor ERP vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
ERP (13th)
NetSuite ERP
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (3rd), Cloud ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Epicor ERP is designed for ERP and holds a mindshare of 3.8%, up 2.6% compared to last year.
NetSuite ERP, on the other hand, focuses on Cloud ERP, holds 17.9% mindshare, down 34.9% since last year.
ERP
Cloud ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Haggit Russo - PeerSpot reviewer
Effective financial management with real-time analytics and a straightforward setup
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous company faced difficulty with reporting when it was too complicated to find proper reports. Overall, improving the reporting feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The product is stable with a rating of ten."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"The product enables users to customize their dashboards and reports."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"I would say that the solution is highly configurable."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"I like the ease of setup and customization of forms."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"It offers reporting flexibilities that were previously unavailable to us."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
 

Cons

"I would like to see a better reporting tool."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"Everything requires changes, making it similar to developing a new platform from scratch."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"AI and additional improvements could be made."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The custom reports could be improved."
"The solution's initial setup process was complex."
"The main implementation challenge is finding experienced consultants to translate customer needs into NetSuite ERP's standard functionality. The second challenge is getting enough time from customers for proper implementation."
"The solution is not user-friendly and it is complex to use."
"The areas that this product needs to improve on is the implementation and inventory processes."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"NetSuite is good for data management, but it's missing payroll features."
 

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"Epicor ERP is an expensive solution."
"The initial cost may be a bit high, but the maintenance cost is lower."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"It is expensive."
"The price of the solution is quite high."
"There is an annual license required to use this solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
Educational Organization
23%
Computer Software Company
13%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but then they encounter troubles similar to ours. The licensing was reasonable when we...
What needs improvement with Epicor ERP?
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive custo...
What is your primary use case for Epicor ERP?
I have been using Epicor ERP, and it's still in implementation. We decided not to proceed because it is not workable for us. Anything we want to use requires complete customization. It's not a matt...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
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