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NetSuite ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Ranking in Cloud ERP
2nd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (3rd)
SAP S/4HANA Cloud
Ranking in Cloud ERP
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud ERP category, the mindshare of NetSuite ERP is 20.0%, down from 34.5% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 16.9%, up from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP
 

Featured Reviews

Haggit Russo - PeerSpot reviewer
Effective financial management with real-time analytics and a straightforward setup
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous company faced difficulty with reporting when it was too complicated to find proper reports. Overall, improving the reporting feature would be beneficial.
Ramesh Pampana - PeerSpot reviewer
Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments
Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can install the bundles based on our needs."
"We use it for the projects we do in the telecom industry."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"It offers reporting flexibilities that were previously unavailable to us."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape."
"If anyone wants to check data, like dashboards, S/4HANA also provides those facilities via Fiori apps. S/4HANA delivers everything related to the business process."
"What I like the most about SAP S4HANA is how reliable and powerful it is."
"SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations."
"Since SAP S/4HANA Cloud is a SaaS application, it is already providing a lot of standard out-of-the-box features."
"Managing the server and taking advantage of the services provided by SAP itself is the most valuable feature."
"I like the SAP offerings and the standard best practices included in the SAP S/4HANA Cloud version."
"S4HANA Cloud is reliable and accurate. Our existing team also has expertise in SAP, so it was simple to migrate to the cloud solution. S4HANA Cloud has advantages because we don't need to maintain the infrastructure, and there aren't any huge upfront costs."
 

Cons

"The solution's initial setup process was complex."
"The product should improve its warehouse management solution."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"The solution could be more stable."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues."
"When users enter data, the screen is not stable at that particular level. If users click in different areas, the screen jumps around, causing frustration during data capture."
"One thing that could be better in SAP S/4HANA Cloud, especially in the public cloud, is how easily you can make changes."
"Integrating SAP with other products like payroll solutions should be smoother. I wish there were some tools a consultant could build according to the client's requirements. For example, say I want to process debit and credits. In SAP, we have to follow SAP terminologies and patterns. I need a template to deploy my structure according to the client's requirements. There is no structure available in SAP that a consultant can mold."
"Customer service and support's response time is really long."
"The pricing is way over any of the other ERPs, and the bank integrations are not perfect. There are a lot of costs for other implementations and integrations with Salesforce and other systems. Rather than being a fully-fledged system on its own like most of the other ERPs, it relies too much on developed integrations by the implementation partner."
"We'd like to have more of a low-code platform."
"SAP S/4HANA Cloud's customization can be improved."
 

Pricing and Cost Advice

"The price of the solution is quite high."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"There is an annual license required to use this solution."
"It is expensive."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"The price is less than the cost of daily hours."
"The pricing model can be complicated in certain scenarios."
"I feel the solution is expensive when it comes to what can be obtained with open source software."
"The solution is affordable."
"The pricing is competitive with other products at that level in that category."
"The tool's pricing is reasonable."
"It's very expensive."
"The licensing process for SAP S/4HANA Cloud has worked well."
"The solution’s pricing is very high."
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
17%
Manufacturing Company
12%
Construction Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
While SAP S/4HANA Cloud offers numerous functional benefits and powerful integration capabilities, there remain certain usability and operational challenges—particularly within the Fiori applicatio...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about NetSuite ERP vs. SAP S/4HANA Cloud and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.