


Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
With increased visibility, there is a substantial opportunity for return on investment.
SAP ERP did provide value for money.
Epicor's support is strong with extensive self-help options.
The issue with support is in terms of response time as well as quality.
When issues are raised to customer support, they direct us to work with the partner.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
SAP technical support is very good.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
It is not easy to justify something as high priority unless the system is completely down.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
If the organization is complex or large, Epicor ERP is not going to fit in.
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
It is scalable when moving from one version to another or adding additional components like warehouse management.
The scalability of SAP ERP is excellent.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
Epicor ERP has experienced multiple crashes and performance drops multiple times.
Infor CloudSuite is very stable, provided there is a good internet connection.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
The user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
I believe that SAP ERP needs to include AI functionality now, as I think it would be a significant change that could improve and enhance the product.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite has a smart, advanced planning and scheduling system that takes into account both types of demand, processes those demands, and comes up with supply suggestions.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
| Product | Mindshare (%) |
|---|---|
| SAP ERP | 9.0% |
| Infor CloudSuite | 2.6% |
| Epicor ERP | 2.6% |
| Other | 85.8% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 4 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 31 |
| Large Enterprise | 78 |
Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.
Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.
What are Epicor ERP's key features?Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.
Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.
Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.
What features make Infor CloudSuite stand out?Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.
SAP ERP integrates modules like finance, supply chain, and material management, delivering seamless operations and real-time analytics. Its customization, scalability, and robust security make it ideal for large enterprises across different industries, enhancing decision-making and business efficiency.
SAP ERP is a comprehensive tool designed to streamline enterprise operations across finance, procurement, HR, sales, logistics, and manufacturing. Known for its adaptability and user-friendly interface, it supports real-time data analytics, crucial for informed decision-making. Its scalability ensures suitability for large organizations, while its reliable security measures protect data integrity. Despite its complexity and high initial costs, SAP ERP provides extensive customization options, aligning with specific business practices and enabling enhanced productivity. However, improvements are needed in integration with other systems and reporting features.
What are the key features of SAP ERP?SAP ERP is utilized in sectors such as agriculture, healthcare, and utilities to integrate complex enterprise functions. It aids in production planning, financial control, and maintaining compliance with regulations. Its capability to align with distinct business requirements enables industries to achieve greater operational efficiency.