

SolarWinds NPM and Elastic Observability are competitors in the network performance and monitoring category. SolarWinds NPM appears to have the upper hand with its proactive approach to network management and a more robust support system, despite some challenges with cost and resource usage.
Features: SolarWinds NPM offers robust fault and availability management, mature SNMP-based monitoring with modular pricing, and extensive customization options. Its alerting system provides real-time network performance visibility and scalability across devices. Elastic Observability stands out for its open-source foundation, seamless integration, machine learning features, and comprehensive log and data analysis across environments.
Room for Improvement: SolarWinds NPM faces issues with resource-heavy utilization, limited network mapping, and complex licensing. Users report frequent updates causing bugs and limited browser support. Elastic Observability could improve in visualization, application performance management capabilities, and expanding machine learning integrations. Users suggest easier deployment and broader customization options.
Ease of Deployment and Customer Service: SolarWinds NPM is mainly deployed on-premises but also supports hybrid environments. It is recognized for its 24/7 customer service, comprehensive online support resources, and a strong user community, although its support responsiveness can vary. Elastic Observability offers flexibility across on-premises, hybrid, and cloud environments, although its user community and support presence may be limited compared to SolarWinds NPM, which benefits from a more engaging customer support model with an active community platform.
Pricing and ROI: SolarWinds NPM's pricing can be high, with costs tied to licensing tiers and additional modules, but users report a good return on investment due to its proactive network management capabilities. Elastic Observability, leveraging an open-source model, is economical for larger users, with premium features adding to costs. It generally provides competitive pricing, particularly favorable against higher-end alternatives like Dynatrace or New Relic.
Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
Elastic support really struggles in complex situations to resolve issues.
Their excellent documentation typically helps me solve any issues I encounter.
If there is no timely response, getting a resolution is more difficult.
Regarding technical support from SolarWinds, I find it excellent.
We had contact with SolarWinds regarding the implementation, and they were helpful.
I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.
Elastic Observability seems to have a good scale-out capability.
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.
Elastic Observability is really stable.
For stability, I rate SolarWinds NPM as a ten, which is the best.
The NPM product is stable, particularly when used for simple network monitoring.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable metrics such as number of users or amount of data.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
It is not too pricey and is adequate.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
Every integration, whether for Windows or Linux or even Palo Alto or Fortinet, installs the out-of-the-box dashboards along with it, making it easy to parse incoming data meaningfully and immediately start viewing dashboards to see what's happening in the platform.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.
The most valuable feature for us is the database performance analyzer, which we use a lot.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.6% |
| Elastic Observability | 1.2% |
| Other | 95.2% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 60 |
| Midsize Enterprise | 33 |
| Large Enterprise | 87 |
Elastic Observability is known for its powerful search capabilities, central logging, and integration with cloud-native tasks. It enhances monitoring for applications and systems through its flexibility and machine learning features.
Elastic Observability is a robust tool offering end-to-end monitoring and performance analysis, widely utilized for application performance monitoring, centralized logging, and metrics collection. Kibana enables data visualization and connection of sources, while the platform aids in incident response with real-time insights. Despite its complex learning curve, limited customization, and licensing challenges, it remains valuable for businesses seeking to improve operational efficiency with additional support from log analytics and system automation.
What are the key features of Elastic Observability?A wide range of industries apply Elastic Observability for its capabilities in capturing significant data points to offer insights into business and technical performance. Its applications span log events, application monitoring, network protocol monitoring, and more, aiding in data-driven decision-making processes within sectors like IT, finance, and e-commerce.
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
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