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Turbo360 (Formerly Serverless360) vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (68th), IT Infrastructure Monitoring (53rd)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
62nd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (47th), Cloud Monitoring Software (35th), Cloud Cost Management (30th)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
eG Enterprise0.8%
Turbo360 (Formerly Serverless360)0.8%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Excellent level of support."
"The support we get from eG Innovations is truly outstanding."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"We haven't really had an issue per se, but there was a time when we had some network devices that were down, and eG showed us pretty quickly that that part of the network was down."
"eG Enterprise has a single pane of glass for observability and monitoring."
"It gives good insight into inside of what's going on with Exchange."
"I think eG Innovations has created a nifty tool to make our lives a lot easier, now we just have to implement end to end monitoring to be able to use this tool."
"I hope this quick overview of version 6.1 of eG innovation Enterprise gives a nice insight in what they offer today, visit them at https://eginnovations.com ( https://eginnovations.com/ ) to find out more."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Back-end configuration is not easy to implement."
"I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure."
"The integration must be improved."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"I would like to see improvements in the alarm display console."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"They are aligned with other enterprise solutions."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"eG Enterprise is much cheaper than the other products it competes with."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"It is not expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
12%
Financial Services Firm
10%
Retailer
8%
Construction Company
19%
Financial Services Firm
16%
Computer Software Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
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Also Known As

No data available
Serverless360
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Turbo360 (Formerly Serverless360) vs. eG Enterprise and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.