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Elastic Observability vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
IT Infrastructure Monitoring (9th), Log Management (12th), Container Monitoring (4th)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
66th
Ranking in Cloud Monitoring Software
48th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (50th), Cloud Cost Management (32nd)
 

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 3.0%, down from 6.3% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Elastic Observability3.0%
Turbo360 (Formerly Serverless360)0.5%
Other96.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MA
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"I think Elastic Observability is already in very good shape."
"It's easy to deploy, and it's very flexible."
"Its diverse set of features available on the cloud is of significant importance."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"The most valued feature of Elastic is its log analytics capabilities."
"The product has connectors to many services."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"Elastic Observability needs to have better standardization, logging, and schema."
"I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"More web features could be added to the product."
"There could be more low-code features included in the product."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"The cost must be made more transparent."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"Pricing is one of those situations where the more you use it, the more you pay."
"We have been using the open-source version."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"The product’s pricing needs improvement."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"We will buy a premium license after POC."
"Elastic Observability's pricing could be better for small-scale users."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
Computer Software Company
27%
Financial Services Firm
12%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
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Also Known As

No data available
Serverless360
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Elastic Observability vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.