SolarWinds Server and Application Monitor vs eG Enterprise comparison

SolarWinds Server and Application Monitor vs. eG Enterprise

Download the complete report

Helped 902,417 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

57th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (67th), IT Infrastructure Monitoring (53rd)

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Active Directory Management (8th)

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.9%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.1%
eG Enterprise	0.9%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

RobCroxford

Consultant at a computer software company with 5,001-10,000 employees

End-to-end monitoring has improved user experience and now supports comprehensive observability

The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate their technical support for eG Enterprise probably as the best I've ever dealt with."

"We haven't really had an issue per se, but there was a time when we had some network devices that were down, and eG showed us pretty quickly that that part of the network was down."

"Its ability to monitor failures and to restart a Windows service when it fails."

"eG Enterprise has a single pane of glass for observability and monitoring."

"We were able to stabilize our backend and middle systems."

"What I like about eG Enterprise is that it's easy to use, it's a simple product, and you can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"After trying many products with little satisfaction, we can finally say that we have found the best product on the market to monitor Citrix environments."

"I hope this quick overview of version 6.1 of eG innovation Enterprise gives a nice insight in what they offer today, visit them at https://eginnovations.com ( https://eginnovations.com/ ) to find out more."

More eG Enterprise pros

"If a company would really like insight into its database utilization or performance and why their servers are slow or why the database is not giving a proper response, this solution will help."

"The most valuable feature of the solution is its interface, which is used for monitoring."

"The ROI for SolarWinds products is unmatched in the industry."

"Once we got our IT inventory organized and aligned with the business, we were able to leverage our Orion Platform to provide more than just a reactive-based monitoring service to the business."

"SAM has altered the way monitoring is being looked at - from just being able to monitor CPU, Mem, Disk and network utilization levels we have moved to the next levels of finding out process related issues, service related issues and specific application related issues to identify root cause of performance issues."

"SolarWinds SAM is very stable, and we are using it with hundreds or thousands of customers and there are no stability issues."

"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."

"I'd rate technical support at eight out of ten. They are helpful and fast."

More SolarWinds Server and Application Monitor pros

Cons

"It'd be nice if the price was lower."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"Dashboards are difficult to create, and not so useful."

"I would not buy this product again knowing what I know now. It takes too much time and it is still not where it used to be."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"The UI looks a little dated and could do with a refresh."

"The solution needs to enhance the management dashboards."

More eG Enterprise cons

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."

"When you implement SolarWinds on a larger scale my customers complain about the speed."

"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."

"The product does not explain why a problem occurred."

"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"They are aligned with other enterprise solutions."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"It is not expensive."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"It'd be nice if the price was lower. That would be an improvement."

"The product is very cheap."

More eG Enterprise pricing and cost advice

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."

"The product is expensive."

"I would rate the pricing for this solution a three out of five."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

902,417 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

14%

Construction Company

12%

Financial Services Firm

10%

Retailer

Educational Organization

13%

University

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

What is your experience regarding pricing and costs for eG Enterprise?

The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

WhatsUp Gold vs eG Enterprise

Comparisons

Compared 7% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

PRTG Network Monitor vs eG Enterprise

Compared 7% of the time

LogicMonitor vs eG Enterprise

Compared 6% of the time

Nagios XI vs eG Enterprise

Compared 4% of the time

More eG Enterprise Competitors

Azure Monitor vs SolarWinds Server and Application Monitor

Compared 6% of the time

Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 6% of the time

Icinga vs SolarWinds Server and Application Monitor

Compared 5% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 5% of the time

Prometheus-AI Platform vs SolarWinds Server and Application Monitor

Compared 3% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

eG Enterprise

Download eG Enterprise product report

SolarWinds Server and Application Monitor

Download SolarWinds Server and Application Monitor product report

SolarWinds Server and Application Monitor report

Also Known As

No data available

SolarWinds SAM

Overview

eG Enterprise is a comprehensive tool offering end-to-end monitoring across applications, infrastructure, and Citrix environments through a single visual interface, simplifying diagnostics and configuration.

eG Enterprise provides a robust platform that integrates monitoring and diagnostics capabilities for diverse IT landscapes. Users benefit from a centralized view of applications and infrastructure, bolstered by visual topology maps and intuitive data presentation. The auto-configuration feature ensures efficient setup, while its AI-based automation drives superior data analysis and insights. Though challenges exist in interface modernization and configuration complexity, its scalability and real user experience insights make it a strong contender for IT management. Companies place high value on its seamless integration with ITSM and ability to track user behavior, despite some limitations in OpenShift and complex backend configurations.

What are the important features of eG Enterprise?

End-to-End Monitoring: Offers comprehensive visibility into applications, infrastructure, and Citrix environments.
Single Pane Interface: Provides a unified view with visual topology for efficient diagnostics.
AI-Based Automation: Enhances data gathering and analysis for better insights.
Real User Experience Insights: Delivers detailed tracking and understanding of user behavior.
Seamless ITSM Integration: Ensures smooth operations and efficient incident management.

What benefits should users consider in reviews?

Scalability: Supports operations across different teams and technologies.
Efficient Configuration: Saves time and resources with auto-configuration features.
In-Depth Visibility: Offers detailed insights into infrastructure performance and user activity.
AI Automation: Provides enhanced analytical capabilities and data-driven decisions.

eG Enterprise is leveraged extensively in monitoring Windows platforms and servers, assisting in troubleshooting and application performance analysis. It facilitates real user monitoring of business services across Saudi Arabia. Organizations use it for Citrix and synthetic web application monitoring, as well as database and network management. Consultants find value in deploying it on-premises for their clients, aiding in diagnosing code-level issues effectively.

eg Innovations

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Andr. L. Riis AS, NetSuite

SolarWinds Server and Application Monitor vs. eG Enterprise