SolarWinds Server and Application Monitor vs eG Enterprise comparison

SolarWinds Server and Application Monitor vs. eG Enterprise

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

38th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (49th), IT Infrastructure Monitoring (44th)

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

16th

Average Rating

8.0

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

Server Monitoring (9th), Active Directory Management (12th)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"User session details"

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"Enormous capability to monitor Citrix environments."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."

"Single pane of glass to review status of the full environment."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

More eG Enterprise pros

"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."

"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."

"It's good at monitoring system-specific things like ports, services."

"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."

"The solution can be deployed quickly."

"The most valuable feature is the Access Rights Manager."

"We manage SolarWinds ourselves without outsourcing its services."

"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"

More SolarWinds Server and Application Monitor pros

Cons

"would like to see improvements in the alarm display console."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"Dashboards are difficult to create, and not so useful."

"The integration must be improved."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

More eG Enterprise cons

"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."

"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."

"The current script monitoring feature has limitations, especially when dealing with custom scripts."

"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

"The product needs to reduce its price."

"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"eG Enterprise is much cheaper than the other products it competes with."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"It is not expensive."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

More eG Enterprise pricing and cost advice

"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."

"The product is expensive."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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849,686 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Government

12%

Manufacturing Company

Educational Organization

38%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...

ControlUp vs eG Enterprise

Comparisons

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Compared 15% of the time

Zabbix vs eG Enterprise

Compared 12% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

More eG Enterprise Competitors

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Compared 19% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 17% of the time

Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 12% of the time

Prometheus Group vs SolarWinds Server and Application Monitor

Compared 8% of the time

Zabbix vs SolarWinds Server and Application Monitor

Compared 6% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

eG Enterprise

Download eG Enterprise product report

SolarWinds Server and Application Monitor

Download SolarWinds Server and Application Monitor product report

SolarWinds Server and Application Monitor report

Also Known As

No data available

SolarWinds SAM

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Andr. L. Riis AS, NetSuite

SolarWinds Server and Application Monitor vs. eG Enterprise