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Datadog vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (3rd), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
66th
Ranking in Cloud Monitoring Software
38th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (47th), Cloud Cost Management (30th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 4.6%, down from 9.1% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Datadog4.6%
Turbo360 (Formerly Serverless360)0.7%
Other94.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Never seen better."
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"Log management is a great way for me to identify changes in behavior across services and environments as we make changes or as user behavior evolves."
"The greatest impact it has had is on the ability to democratize observability and put monitoring into the hands of the people."
"The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support."
"We are loving the tool; it is great to have all those insights in one place."
"It is great that creating an incident is possible from Slack while having all the relevant data in Datadog, as it allows us to not think too much about organizing incidents in a highly stressful situation."
"Datadog has positively impacted our organization by allowing us to look at things such as Cloud Spend and make sure our services are running at an optimal performance level."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"The pricing model hurts and forces us to work around the tool sometimes."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"In production, we intend to use trace IDs generated by RUM to attach to support tickets when a user experiences a traceable network error, and we want to display this trace ID to the user so if they were to contact us about a specific issue, they can provide us an exact ID displayed to them back to us. Currently, this is not possible out-of-the-box client-side without inventing our own solution for capturing these trace IDs, such as shimming the native fetch or returning the ID from the service response."
"The only issue I face is when more than one person editing these dashboards simultaneously, one or the other person sometimes loses his/her work."
"It could probably be a little bit of a better user experience."
"The product could do better with its notifications."
"We have contact with many customers that cover many areas, so we have cases where the infrastructure administration could be improved."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"This solution is budget friendly."
"The solution's pricing depends on project volume."
"It has a module-based pricing model."
"The cost is high and this can be justified if the scale of the environment is big."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
9%
Outsourcing Company
6%
Construction Company
17%
Financial Services Firm
16%
Computer Software Company
13%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise49
Large Enterprise100
No data available
 

Questions from the Community

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With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Also Known As

No data available
Serverless360
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about Datadog vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.