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Splunk Observability Cloud vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
45th
Ranking in Network Monitoring Software
59th
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.6%, up from 0.3% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.2%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.2%
eG Enterprise0.6%
Other97.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Dhananjay Dileep - PeerSpot reviewer
Senior Software Engineer at a consultancy with 10,001+ employees
Unified monitoring has improved end-to-end visibility and reduced detection time across apps
When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load. Additionally, it throws random errors; for example, when we try to save one detector, it might throw some random error which is not even related, with something else being wrong, not that particular error, but the underlying root cause might be different. Sometimes the error is just "some problem occurred," and we are not able to point out what the real cause is. This mainly happens when we have too many detectors or too many alerts in place rather than a standard number. One more thing is in the alert rules; if we have a main general alert, and instead of creating a new detector, we are adding a new rule under one detector, when the number of rules also increases, such as when we have 10 or 15 rules under one generic detector, that again creates the same kind of problem, taking some time to save that particular newly added rule, and it might not save at times, just keeps on spinning. Those are the two drawbacks which I spotted recently; other than that, everything looks perfect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives good insight into inside of what's going on with Exchange."
"The product is simple to use."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Single pane of glass to review status of the full environment."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The dashboards in Splunk Observability Cloud are amazing, and if you configure them correctly, they are amazing, and it is quite fast as well."
"Customer service and technical support respond very quickly."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The company has many systems that the customer is paying to access. Splunk APM issued via AppDynamics helps find problems in the feed. It reduces the risk of supervising all the devices. I can supervise the flow and simulate the conditions of the repository across several dashboards to show what's happening at the moment."
"The vibrant dashboards are valuable."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
 

Cons

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Dashboards are difficult to create, and not so useful."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"It does not have a user-friendly interface and it is difficult to use."
"Splunk Observability Cloud could be improved with better integration with AppDynamics, as we know that's coming, however, it is an issue we've had between the OpenTelemetry and the AppDynamics collector."
"The monitoring of workloads when using SignalFx could be improved."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"The user interface of Splunk Observability Cloud needs a lot of work."
"The RUM part of Splunk Observability Cloud can be improved significantly."
"In the next release, I would like to see more integration with other solutions."
 

Pricing and Cost Advice

"The product is very cheap."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"eG Enterprise is much cheaper than the other products it competes with."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"It appears to be expensive compared to competitors."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"This is an expensive solution."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
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Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
11%
Financial Services Firm
10%
Retailer
10%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise47
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Splunk Observability Cloud vs. eG Enterprise and other solutions. Updated: December 2025.
880,685 professionals have used our research since 2012.