eG Enterprise and Splunk Observability Cloud compete in the IT monitoring and analytics category. Where eG Enterprise excels in Citrix environment monitoring, Splunk stands out with its data ingestion capabilities and real-time troubleshooting.
Features: eG Enterprise provides comprehensive monitoring capabilities, offering a single pane of glass that includes the entire ICT stack with end-to-end visibility. It is particularly strong in diagnostics and ease of use. On the other hand, Splunk Observability Cloud is robust in application performance monitoring, strong data analytics, and diverse visualization options. It offers integration capabilities that allow for a variety of customization in dashboards.
Room for Improvement: eG Enterprise could improve its user interface, licensing flexibility, and containerized service support. Dashboard customization and broader application integration need enhancement. Splunk Observability Cloud faces challenges in dashboard navigation and high pricing. Users suggest a need for streamlining the integration process for new environments and enhancing AI-driven analytics.
Ease of Deployment and Customer Service: eG Enterprise is primarily deployed on-premises and is noted for exceptional customer service and technical support responsiveness. Splunk Observability Cloud offers both cloud and on-premises deployments and receives high customer satisfaction ratings, but could enhance user guidance and simplify initial setup. eG appears more consistent in service, although both have robust support networks.
Pricing and ROI: eG Enterprise is praised for competitive pricing and strong ROI, offering flexibility with customizable licensing. Splunk, despite its capabilities, is considered pricier, often linked to data volume and additional components. eG Enterprise demonstrates a clearer ROI path through efficient problem resolution, while Splunk's costs are a notable concern.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 2.0% |
| eG Enterprise | 0.4% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 43 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
